IT Process Assurance Auditor- CGS Administrators, LLC (Nashville, TN)

BlueCross BlueShield of South Carolina•Nashville, TN

3d•Onsite

About The Position

CGS culture is steeped in how we impact lives within our community and organization. Our culture is invested in six core values: Integrity; Making a Difference; Passion for Excellence; Always Improving; Customer Focused; and Taking Risks. CGS IT is a collaborative, fast-paced environment with a focus on quality. The CGS IT department (GSIT) is responsible for production support, development & research, systems access, security, and project management office (PMO) activities. The PMO is responsible for providing resources to support and implement the software development life cycle (SDLC) for internal & external customer requests (i.e., CMS, BCBS, CGS). These processes are aligned with ISO, CMMI-DEV, PMI, and IIBA best practices. Position Purpose: We are seeking a passionate, collaborative, and experienced IT Process Assurance Auditor to join our Enterprise Project Management Office team. This is a full-time, on-site position based in Nashville, TN. In this role, you will serve as a Capability Maturity Model Integration (CMMI) champion, helping to coordinate internal and external audits and appraisals. If you’re enthusiastic about technology, continuous improvement, and driving high-quality standards, we invite you to join the team at CGS Administrators, LLC!

Requirements

Required Education: Bachelor's in a job-related field
Degree Equivalency: Associates degree plus an extra 2 years job-related experience for a total of 6 years of required work experience (see "required work experience") OR 8 total years required work experience.
Required Work Experience: 4 years of job-related experience including 2 years of IT system auditing, data security administration, contingency planning, quality assurance, systems development, or IT business system analysis.
Required Skills and Abilities: Intermediate knowledge of systems development concepts.
Fully understands acceptable internal standards and methodologies.
Understand the interaction and relationship of business operations and information systems.
Understand the interaction and relationship of network processes.
Demonstrated ability to analyze best-in-class processes.
Ability to identify problems and recommend solutions.
Ability to provide guidance in developing and implementing validation processes for all development and enhancement projects.
Excellent oral and written communication skills.
Required Software and Other Tools: Microsoft Office and standard office equipment.

Nice To Haves

Direct or indirect experience as a Capability Maturity Model Integration (CMMI) Appraisal Team Member and/or have provided support to an appraisal.
Knowledge of IT governance and compliance frameworks such as NIST, ISO, SOX, and COBIT.
Demonstrated experience collaborating with internal and external audit teams.
Experience conducting performance, process improvement, or benefit analysis.
Experience developing and delivering staff training or educational materials.

Responsibilities

Responsible for examining, evaluating and analyzing I/S processes, technical standards and management procedures to ensure they are working effectively to improve the overall performance of the organization.
Conduct less complex audits against established standards to ensure compliance.
Provide recommendations of process improvements.
Participate in Governance sub-committees.
Assist IT staff by providing education and guidance to I/S staff regarding IT methodology, processes and standards.
Ensure the quality of data maintained by the Quality Assurance area.
Perform periodic audits (weekly, monthly, quarterly and annual).
Conduct trend analysis and provide recommendations of process improvements.
Provide reports to management on compliance with adapted IT standards.
Under the guidance of senior auditor, develop new or enhanced audits, of internal I/S areas and processes to assess compliance with adapted processes, standards and regulations.
Document findings and prepare detail and summary audit reports relating to the standard being validated.
Provide administrative support for the I/S systems which document authorized software/hardware, Product/Service offerings and/or systematic data archival.
Develop knowledge of internal and external standards, regulations and regulatory bodies.
Serve as a liaison to I/S Governance organization on applicable I/S sub-committees.
Identify and communicate compliance issues and risks promptly so that they are understood.