About The Position

CGS culture is steeped in how we impact lives within our community and organization. Our culture is invested in six core values: Integrity; Making a Difference; Passion for Excellence; Always Improving; Customer Focused; and Taking Risks. CGS IT is a collaborative, fast-paced environment with a focus on quality. The CGS IT department (GSIT) is responsible for production support, development & research, systems access, security, and project management office (PMO) activities. The PMO is responsible for providing resources to support and implement the software development life cycle (SDLC) for internal & external customer requests (i.e., CMS, BCBS, CGS). These processes are aligned with ISO, CMMI-DEV, PMI, and IIBA best practices. Position Purpose: We are seeking a passionate, collaborative, and experienced IT Process Assurance Auditor to join our Enterprise Project Management Office team. This is a full-time, on-site position based in Nashville, TN. In this role, you will serve as a Capability Maturity Model Integration (CMMI) champion, helping to coordinate internal and external audits and appraisals. If you’re enthusiastic about technology, continuous improvement, and driving high-quality standards, we invite you to join the team at CGS Administrators, LLC!

Requirements

  • Required Education: Bachelor's in a job-related field
  • Degree Equivalency: Associates degree plus an extra 2 years job-related experience for a total of 6 years of required work experience (see "required work experience") OR 8 total years required work experience.
  • Required Work Experience: 4 years of job-related experience including 2 years of IT system auditing, data security administration, contingency planning, quality assurance, systems development, or IT business system analysis.
  • Required Skills and Abilities: Intermediate knowledge of systems development concepts.
  • Fully understands acceptable internal standards and methodologies.
  • Understand the interaction and relationship of business operations and information systems.
  • Understand the interaction and relationship of network processes.
  • Demonstrated ability to analyze best-in-class processes.
  • Ability to identify problems and recommend solutions.
  • Ability to provide guidance in developing and implementing validation processes for all development and enhancement projects.
  • Excellent oral and written communication skills.
  • Required Software and Other Tools: Microsoft Office and standard office equipment.

Nice To Haves

  • Direct or indirect experience as a Capability Maturity Model Integration (CMMI) Appraisal Team Member and/or have provided support to an appraisal.
  • Knowledge of IT governance and compliance frameworks such as NIST, ISO, SOX, and COBIT.
  • Demonstrated experience collaborating with internal and external audit teams.
  • Experience conducting performance, process improvement, or benefit analysis.
  • Experience developing and delivering staff training or educational materials.

Responsibilities

  • Responsible for examining, evaluating and analyzing I/S processes, technical standards and management procedures to ensure they are working effectively to improve the overall performance of the organization.
  • Conduct less complex audits against established standards to ensure compliance.
  • Provide recommendations of process improvements.
  • Participate in Governance sub-committees.
  • Assist IT staff by providing education and guidance to I/S staff regarding IT methodology, processes and standards.
  • Ensure the quality of data maintained by the Quality Assurance area.
  • Perform periodic audits (weekly, monthly, quarterly and annual).
  • Conduct trend analysis and provide recommendations of process improvements.
  • Provide reports to management on compliance with adapted IT standards.
  • Under the guidance of senior auditor, develop new or enhanced audits, of internal I/S areas and processes to assess compliance with adapted processes, standards and regulations.
  • Document findings and prepare detail and summary audit reports relating to the standard being validated.
  • Provide administrative support for the I/S systems which document authorized software/hardware, Product/Service offerings and/or systematic data archival.
  • Develop knowledge of internal and external standards, regulations and regulatory bodies.
  • Serve as a liaison to I/S Governance organization on applicable I/S sub-committees.
  • Identify and communicate compliance issues and risks promptly so that they are understood.

Benefits

  • Subsidized health plans, dental and vision coverage
  • 401K retirement savings plan with company match
  • Life Insurance
  • Paid Time Off (PTO)
  • Nine paid holidays
  • On-site cafeterias and fitness centers in major locations
  • Wellness program and healthy lifestyle premium discount
  • Tuition assistance
  • Service recognition
  • Employee Assistance
  • Discounts to movies, theaters, zoos, theme parks and more
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