IT Policy & Planning - Journey

State of Washington•Olympia, WA

46d

About The Position

The Washington State Patrol is committed to being an Equal Opportunity Employer and strives to foster an environment in which everyone is encouraged to be their authentic selves, communicate openly, and act with courage. The WSP is dedicated to promoting fair and equitable hiring, training, and promotional practices through innovative recruitment and retention strategies. The Information Technology Division (ITD) exists to leverage technology to enhance and sustain business processes, public safety infrastructure, and statewide emergency communications to facilitate the accomplishment of all agency goals. The IT Administrative Support Section provides expert level technology research, contract and subscription management, purchasing consultation, and personnel management to support the agency's technology acquisition, vendor management, and annual budget in accordance with the Division Technology Plans (DTP). This section manages technology procurements to meet all of WSP's technology needs and develop continuity of operations plans that support the agency's essential recurring information technology expenditures. This position provides assurance of integrity for the end-user environment as systems and technology used within the agency evolve and go through changes. Ensuring the integrity of the environment and continuity of contracts and subscriptions protects the confidentiality and integrity of the agency's data and processes.

Requirements

A combined total of 4 or more years of experience obtained in 2 or more of the following disciplines:
Computer hardware/software support
Configuration management
Application design and development
Business and data analysis
Disaster recovery planning
Information technology project management
Technology infrastructure and/or network management
IT Customer support

Responsibilities

Complete research for all IT Purchases in a timely manner.
Complete consistent research within established timelines regarding SRC requests.
Coordinate with the vendor to accomplish appropriate price quotes.
Complete purchase requests based on research on behalf of the customer and submit to the Division Administrative Assistant or ITD Administrative Assistant to proceed with purchasing.
Track all purchasing work within workorder tracking system for records retention purposes.
Provide recommendations and updates to policies and procedures.
Coordinate with the Enterprise Architect.
Enter the SRC requests into the SharePoint site upon receipt from agency personnel.
Research and provide specific product information within the SRC SharePoint site.
Serves as the Alternate Administrator for the Information Technology Purchasing customer contact and coordinator for Adobe.
Assist in the management of enterprise changes for technology systems.
Act as the team backup to coordinate with the technical owners and the contracts office to ensure contracts are completed with accuracy and timeliness on behalf of the Division.
Helps maintain and test the agency's Disaster Recovery Plan

Benefits

An Infants at Work Program that is based on the long-term health values of infant-parent bonding and breastfeeding newborns.
Continuous growth and development opportunities.
Opportunities to serve your community and make an impact through meaningful work.
Employment opportunities that recognize military veterans and/or military spouse per Governor Executive Order 19-01.
Qualification for the Public Loan Forgiveness Program.

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