IT PC Support Specialist

Clinica•Lafayette, CO

35d

About The Position

As our PC Support Specialist, you will provide first level support for routine operation of our practice management system hardware, basic user operational problems and support for our personal computer supply, network and internet access users. You will work within our ticket and troubleshooting practices, using your customer services experience to maintain smooth functioning of the IT Department and our responsiveness to the IT needs of the organization.

Requirements

Associates or Bachelor's degree in computer science or equivalent training and job-related experience
One (1+) years experience in Windows operating environment
As a condition of employment, you will be required to receive the annual influenza vaccine. Medical exemptions or religious accommodations may be requested.

Nice To Haves

Experience with healthcare related IT desired.

Responsibilities

Provide level one tech support for end users from tickets or tech help line phone calls.
Trouble shooting hardware or basic computer operating problems with users.
Resolving computer peripherals, network, internet, and practice management system's use.
Managed computer and technology inventory that is organized and easy to use

Benefits

Medical
Dental
Vision
FSA/HSA
Life and disability
Accident/hospital plans
Retirement with employer contributions
Vacation, sick, and extended illness time off options
Dedication to Justice, Equity, Diversity, Inclusion, and integrated healthcare
Open communication with leadership and mission-focused engagement
Training and growth opportunities with a supportive team invested in your success