IT/OT Specialist - Factory Operations

Hitachi • Jefferson City, MO

12d • Onsite

About The Position

Are you passionate about technology and thrive in hands-on environments? Join Hitachi Energy as an IT/OT Specialist and become a key player in driving digital transformation across our factory operations. In this role, you’ll be at the intersection of IT and OT, supporting both office and shop floor technologies, and contributing to cybersecurity efforts that protect our critical infrastructure. You’ll work in a collaborative, innovative environment where your expertise directly impacts operational excellence and safety. Responsible to ensure compliance with applicable external and internal regulations, procedures and guidelines. This is more than a support role—it’s a chance to be part of a global team that’s shaping the future of energy. If you’re ready to grow your career with a company that values innovation, inclusion, and continuous improvement, we’d love to hear from you.

Requirements

• Formal qualification or apprenticeship in Information Technology.
• Minimum 2 years of professional IT support experience.
• Proactive, solution-oriented, and self-driven.
• Familiarity with ServiceNow, MS Office 365, Windows, iOS.

Nice To Haves

• Knowledge of ITIL 4 and Lean Six Sigma methodologies preferred.

Responsibilities

• Provide onsite IT support for factory-owned and managed assets.
• Support end users and maintain IT equipment in collaboration areas.
• Execute cybersecurity tasks for IT/OT assets as a first responder.
• Maintain and troubleshoot shop floor technologies like kiosks, scanners, and vendor machines.
• Monitor and report abnormal OT system behavior.
• Install and configure security patches on critical assets.
• Collaborate with vendors to ensure secure system configurations.
• Implement security measures under guidance from global cybersecurity teams.

Benefits

• global career paths
• continuous development
• culture that values your voice
• Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities
• reasonable accommodation

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees