IT OT Business Integration Manager

Genentech•Hillsboro, OR

2d•$114,400 - $212,400

About The Position

We Make Medicines! Behind every product sold by Roche is Pharma Global Technical Operations. Starting with Phase I of the development process and continuing through to product maturity, PT makes lifesaving medicines at 11 locations, with the support of partners from around the world. Information (IT) and Operational Technology (OT) teams are key in producing and delivering medicine to patients. The organization is currently undergoing a transformation towards digitalization, advancing fundamental elements to meet future needs, such as leveraging new technologies. This role is pivotal as the dedicated interface between the IT OT Organization and the customer (the facility). You will operate with high autonomy, driving the success of the site by translating business priorities and demands into actionable IT OT strategies and deliveries. Reporting to the IT OT Site Head, you will be a member of the IT OT Manufacturing Network and deliver harmonized solutions for the global PT manufacturing network. This position is supporting Hillsboro Innovative Therapies (HIT) which is transitioning into a multi-product facility for development, clinical and commercial supply capabilities for individualized and cell therapies. What You'll Be Working On as Business Integration Manager: Own the PTC IT Product Line Lead interface: Serve as the primary interface between HIT and PTC IT ART, enabling a collaborative and fit for purpose delivery model for new digital initiatives, ensuring the right technical support is secured and operational models are aligned between IT organizations and HIT. Drive Business Reviews: Conduct monthly business reviews with the customer and key stakeholders, defining internal priorities and ensuring alignment with the global and internal delivery teams. Shape Digital Strategy: As the owner of the site IT OT landscape evolution, ensure the overall production strategy and commitments are met while strategically increasing the site's digital maturity in line with the broader PT (Pharma Technical) Strategy. Identify Opportunities: In partnership with business stakeholders and Technological Product Leads, take a key role in identifying business opportunities and supporting strategic deployment activities (Site projects, PoCs, Pilots). Lead Critical Initiatives: Act as the De Facto Squad Lead and Project Manager until formal structures are established, overseeing critical IT OT initiatives across the site (e.g., MES, Lab Systems, Building Automation and Monitoring). Ensure End-to-End Process Integrity: Be responsible for the end-to-end Make Assess Release (MAR) processes for the site, ensuring seamless integration and compliance. Manage the Technology Landscape: Take ownership of the technological IT OT landscape and its complex integration at the site, ensuring systems architectures and underlying business processes are harmonized. Lead Agile Teams: Lead cross-functional teams using an agile setup, providing guidance, education, and constructively challenging the status quo with a customer-oriented, end-to-end mindset. Foster Operational Support: Run daily huddles and facilitate efficient operational support for the IT/OT systems, acting as the primary representative for operational excellence. Drive Continuous Improvement (CI): Spearhead continuous improvement activities for prioritized initiatives, as well as for operational and support processes, to optimize efficiency and system performance.

Requirements

Bachelor’s degree in Biology, Computer Science, Mathematics, Electrical Engineering, Information Systems or related experience
10+ years professional experience in global and complex business environments
Highly developed people and negotiation skills
Drives Results: Embraces a hands-on philosophy, balancing strategic vision with the ability to dive into direct operational support and provide end-to-end issue resolution. This role is not just about planning; it's about active participation in delivery.
Deep Domain Knowledge: Possesses significant business domain expertise coupled with IT/OT proficiency within the pharmaceutical and biotech industry. Specific experience in Manufacturing and Technical Operations is essential, alongside a strong understanding of current market challenges and competitive advantages.
Pharmaceutical Technology Fluency : Demonstrates proficient technical knowledge of core pharmaceutical technology and processes, including: Manufacturing and Digital Plant Systems (e.g., MES, LIMS, EBR), Shop Floor Systems, Quality Lab Systems, Data Historians and Automation Systems.
System Integration Acumen: Expert understanding of system architecture and complex integration requirements across the IT/OT landscape
Consultative & Value-Driven Partner: Acts as a business consultant, nurturing a value-driven partnership with stakeholders to identify opportunities and drive tangible business outcomes.
Executive Presence & Business Acumen: Demonstrates executive presence, combined with strong business acumen, the ability to effectively navigate ambiguity, and adeptly manage organizational complexity.
Stakeholder Engagement: Well-networked internally and externally.
Intellectual & Cultural Alignment: Exhibits intellectual curiosity and integrity. Possesses a high degree of self-awareness, empathy, and active listening skills.
Agile Operating Model: Approaches work with an Agile mindset