IT Operations - Support Sr Analyst
About The Position
Aramark is looking for an agile infrastructure thought leader to assist in administering our Windows Server environment both on-prem and in Azure. Bring your drive for excellence, teamwork, and customer commitment and join us as we renew and reimagine the future of our business. Together we will achieve our mission, Because we’re rooted in service, we do great things for our people, our partners, our communities, and our planet. We are looking for dynamic individuals who love to learn, thrive on innovation, and are open to exploring new ways to achieve our goals. You will a part of a high-performing team of administrators responsible for enterprise integrations across a variety of platforms. You will be instrumental in improving the customer/developer experience as it relates to consumption of Windows server resources whether via CI/CD pipelines or multi-cloud APIs. Relevant TechnologiesWindows Server, VMWare, PowerShell, SCCM, AD, Azure, Azure AD, Azure DevOps, TerraformJob
Requirements
- Bachelor’s degree in information technology, computer science, software engineering, or equivalent knowledge acquired by work experience and training
- Working experience of at least three years as an expert-level Windows System Administrator
- Proven experience working in highly collaborative environments.
- Expert understanding of Windows server trends and best practices
- Expertise in securing systems, providing audit evidence, Cluster/HA, and standards implementation
Responsibilities
- Daily administration of Windows server environments
- Design, install, and configure windows servers both on-prem and in Azure
- Support server OS and Application deployments
- Maintain best practices and support procedures
- Adhere to IBC policy and standards concerning server administration
- Administer and support VMware hypervisor
- Strong understanding of SCCM with advanced knowledge of patch management and OS deployment
- Implement and maintain solutions and technologies that address cyber security issues
- Perform scheduled and ad hoc control/compliance validation
- Assessment and audit of compliance against the security policies and standards
- Improve and maintain monitoring, configuration management, and reporting functions
- Provide after-hours support for infrastructure weekend maintenance and related emergencies
- Maintain inventory and asset configuration documentation
- Interact with customers, management, and staff on a technical level, as required
- Serve as technical expert in Server systems administration and systems management
- Responsible for monitoring system performance, network, and storage utilization
- Provide support with escalated help desk requests via Service Now
- Improve/update new systems and deployment plans
- Create and maintain PowerShell scripts to improve operational efficiency
- Perform troubleshooting as needed, assist with problem-solving efforts, involving other teams, partners, and outside vendors
- Experience and working knowledge of Active Directory and Azure Active Directory
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
