IT Operations & Support Analyst I - ITS
State of Idaho•Boise, ID
390d•$54,080 - $54,080•Onsite
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About The Position
The IT Operations and Support Analyst I position at Information Technology Services (ITS) in Boise, Idaho, is responsible for providing end-user and system remote support as part of the Primary Support team. This role supports a variety of applications, systems, and end-user devices for state agencies, ensuring effective technology and cybersecurity services are delivered to enable state employees to serve Idaho's citizens. The position requires strong troubleshooting skills, customer service abilities, and effective communication with non-technical staff.
