We are looking for an IT Operations Specialist who is proactive, resourceful, and excited to support a fast-growing global company. You’ll be the primary IT point of contact for our San Francisco office, ensuring our team has a seamless technology experience — whether that’s setting up laptops, maintaining AV systems, supporting SaaS access, or coordinating with vendors and logistics partners. This role is hands-on and varied: you’ll support day-to-day IT requests, maintain our office technology environment, and work closely with a distributed IT team across North America and Europe. You’ll also help drive the way our IT operations scale — expanding automation, enhancing service desk capabilities, and using AI agents to streamline workflows and processes across the company.