IT Operations Specialist

State of South Carolina • Columbia, SC

77d

About The Position

The State Treasurer's Office promotes a culture that is a fast-paced environment that supports high performance, exceptional work product, accountability and collaboration. The IT Operations Specialist serves as a strategic, innovative and emerging in a collaborative, fast-paced, and solutions-driven environment.

Requirements

• A bachelor's degree in information technology, computer science, or a related technical field; or at least four (4) years of full-time experience in information technology administration or information security administration.
• Knowledge of information technology concepts and principles.
• Experience in information technology project management.
• Experience in designing and implementing information technology solutions.
• Knowledge of information security program development and maintenance, including information security concepts, principles, policies, and procedures.
• Knowledge of applicable regulatory policies, standards, procedures, and controls (e.g., SCDIS-200, NIST, COBIT, FedRAMP).
• Excellent documentation skills.
• Ability to explain information security concepts to audiences outside the field.
• Must be comfortable in a fast paced and dynamic environment.
• Adaptability and flexibility regarding change and changing requirements are critical skills.
• Must be able to safely lift and carry equipment, supplies, boxes, etc. weighing up to 45 lbs.
• Must be able to sit, stand, and walk for intermittent periods.
• Must be able to reach, bend, and twist at the waist to perform filing, desk work, and operate office equipment.

Nice To Haves

• IT experience in a banking and/or financial organization.

Responsibilities

• Assist IT personnel, end users and business partners to ensure that programs, systems, and equipment meet user's needs and are understood by users.
• Participates in projects and initiatives to advance the operational effectiveness of the State Treasurer's Office through cost savings, performance and customer satisfaction.
• Researches, tests and recommends technology based on best practices and how the agency uses technology.
• Provides technical helpdesk and desktop support to the STO's end users to identify, document and resolve technical issues involving the agency's software and hardware solutions.
• Serves as a subject matter expert and technical Liaison involving highly technical content, programs and/or applications.
• Provide project management and/or support to assigned agency divisions ensuring delivery of products that support the agency on time and to specification.
• Facilitates and leads assigned IT related functions to promote effective, efficient, transitional, educational and training operations for STO staff and personnel.
• Assists in the administration and continuing implementation of the agency's comprehensive Information Security Program Plan.
• Serve as an agency representative working with external partners, consultants, vendors, or other agencies.

What This Job Offers

• Industry: Executive, Legislative, and Other General Government Support
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees