IT Operations Manager

SOUTHEASTERN CONTAINER INC • Candler, NC

1d

About The Position

Southeastern Container, Inc. is seeking an experienced IT Operations Manager to lead our infrastructure operations, optimize resources, strengthen governance, and deliver high quality technology services across the organization. This role is ideal for a hands on leader who can balance strategic planning with day to day operational excellence.

Requirements

• 7+ years of IT infrastructure or systems management experience; 3+ years in leadership.
• Strong technical foundation in networking, virtualization, firewalls, Microsoft 365, and backup/recovery.
• Demonstrated ability to lead teams and work effectively with technical and non technical stakeholders.
• Experience in project management, vendor negotiation, and budget oversight.
• Familiarity with ITIL principles, governance frameworks, and cybersecurity standards.

Responsibilities

• Lead and mentor a team of IT professionals, fostering a positive, high performance culture.
• Build strong relationships with cross functional stakeholders to support business priorities and ensure clear communication.
• Promote continuous improvement, knowledge sharing, and operational discipline.
• Oversee daily IT operations across networks, servers, telecommunications, data centers, and Microsoft 365.
• Ensure system availability, reliability, security, and performance.
• Manage disaster recovery and business continuity planning and execution.
• Deliver infrastructure upgrades, implementations, and modernization initiatives on schedule and within scope.
• Coordinate with IT teams to ensure smooth project execution and alignment with organizational technology strategy.
• Manage the IT Operations budget, capital planning, and vendor relationships.
• Optimize internal resources including staff allocation, tooling, and service models to enhance efficiency.
• Evaluate support workflows to ensure strategic use of people, tools, and processes.
• Maintain strong governance practices across IT operations, including configuration standards and change control.
• Ensure adherence to cybersecurity policies, data governance requirements, and industry regulations.
• Stay current with emerging technologies; recommend solutions that enhance security, stability, and efficiency.

Benefits

• Health Insurance (Medical, Dental, Vision)
• Paid Time Off
• 401k w/ Company Match
• Short/Long Term Disability
• Company Sponsored Life Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed