IT OPERATIONS MANAGER

STEELSUMMIT HOLDINGS INC-posted 3 days ago
Full-time • Manager
Murfreesboro, TN
101-250 employees
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The IT Operations Manager is responsible for overseeing and managing the organization’s IT infrastructure, ensuring its efficient operation, security, and alignment with business objectives. This role involves leading a team of IT professionals, managing projects, optimizing systems, and implementing best practices to support the company’s technological needs.

  • Infrastructure Management: Oversee the design, implementation, and maintenance of the organization’s IT infrastructure, including servers, networks, storage, and cloud services.
  • Ensure high availability, reliability, and scalability of IT systems.
  • Monitor system performance and troubleshoot issues to minimize downtime.
  • System Security and Compliance: Implement Multi-Factor Authentication (MFA) applications, such as DUO and MS Intune.
  • Maintain Active Directory and Group Policy.
  • Ensure data protection through timely backups and restores following company policies and procedures utilizing VEEAM.
  • Assist the IT Director with disaster recovery design, testing, and implementation.
  • Assist the IT Director with cybersecurity strategies, design, testing, and implementation.
  • Team Leadership and Collaboration: Manage Divisional/Branch Network Administrators.
  • Contribute to the development of the IT strategy and roadmap.
  • Identify emerging technologies and trends that can benefit the organization.
  • Align IT infrastructure initiatives with business goals.
  • Maintain client confidence and protect operations by keeping information confidential.
  • Participate in IT On Call Rotation.
  • Maintain a clean and safe work area.
  • Other duties as assigned.
  • Strong technical knowledge of servers, networks, storage systems, and cloud services.
  • Experience with virtualization, disaster recovery, and backup solutions.
  • Proficiency in network and security protocols and best practices.
  • Excellent leadership, project management, and organizational skills.
  • Strong analytical and problem-solving abilities.
  • Excellent communication and interpersonal skills.
  • Ability to read and comprehend technical instructions for computer-related hardware and software.
  • Basic understanding of algebraic, geometrical, and arithmetical concepts.
  • Ability to manage multiple projects simultaneously.
  • Ability to apply common sense understanding to carry out detailed written or oral instructions.
  • Ability to deal with problems involving many variables in specialized situations.
  • Bachelor’s degree in Computer Science, Information Technology, or a related field, or 10+ years of relevant work experience.
  • Must be able to lift 30 pounds
  • Must be able to travel to all facilities to perform job responsibilities.
  • Availability for on-call support as needed.
  • Ability to work in a fast-paced, dynamic environment.
  • Experience in supporting business-related functionality in a manufacturing environment is preferred.
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