Join world-class experts in finding answers to our customers' toughest questions as our IT Operations Manager. This role is responsible for delivering and supporting infrastructure, cybersecurity and IT service management as the organization experiences double-digit growth and global expansion. The position is based in Orlando, Florida and reports to the Director of Information Technology. This position involves hands-on work in the deployment, management, and operation of critical IT infrastructure across computing, storage, virtualization, networking, and security. The ideal candidate will have solid experience in infrastructure management (including public/private cloud), a track record of successfully adopting new technologies in a dynamic setting, and experience maintaining 24/7 IT service delivery.