IT Operations Intern

National Heritage Academies

1d•$20 - $20•Onsite

About The Position

Are you interested in an internship that provides a unique perspective to the education field? Join National Heritage Academies (NHA) this summer as an IT Infrastructure team intern! This is a paid in-person internship in our Grand Rapids Service Center office. The duration of the internship is mid-May through early August. Internships are for those enrolled in a college/university program or a recent graduate. For candidates that don’t meet this criteria, please explore our other open positions here . About Us: NHA is a charter school management company that operates over 100 schools in 9 states. We are committed to our mission of transforming lives by working together to help students build the knowledge, character, and skills they need to succeed. Our goal is for each student to grow as part of a caring community that encourages them to thrive in college, their careers, and in life. In this role, you will work at our Service Center located in Grand Rapids, Michigan location, but may also include travel to an offsite storage facility. This is where all the behind-the-scenes magic happens. Our awesome team members are brag-worthy and work with a diverse group of departments to provide top-level support to our schools. We would like to add you to our NHAmazing team! Sound good to you? Keep reading! In This Role: This position will have a heavy emphasis on IT Network Infrastructure hardware such as firewalls, switching, and routing. Part of a team that develops and supports two datacenters as well as over 100 school networks. Will have the opportunity to put network hardware configuration skills to work. Assist in a large-scale network hardware refresh across 30 school locations. Opportunity to cross train with our server and voice infrastructure staff. Exposure to Project Management, Asset Management, and Network Monitoring tools.

Requirements

Working towards a degree in computer networking or related field.
Knowledge and experience with Microsoft Excel.
Ability to lift equipment weighing 30lbs or more.
Communicates well one-on-one and in small groups, both verbally and in writing.
Achieves results and utilizes resources appropriately.
A results-oriented “go-getter and achiever” who can work independently and as a team player.
Maintains a high level of organization and time management.
Adapts to dynamic and rapidly changing environments.
Demonstrates a passion for delivering exceptional service.
Can manage multiple tasks and keep organized.
Comfortable taking direction but also willing to provide feedback on better ways of doing things.

Nice To Haves

Experience with Cisco network hardware preferred.
Technical knowledge of computer networks and hardware preferred.

Responsibilities

Part of a team that develops and supports two datacenters as well as over 100 school networks.
Assist in a large-scale network hardware refresh across 30 school locations.
Opportunity to cross train with our server and voice infrastructure staff.
Exposure to Project Management, Asset Management, and Network Monitoring tools.