IT Operations Intern

Precision Medicine Group
$20 - $20Remote

About The Position

Kickstart your IT career with a hands-on summer internship that gives you real exposure to enterprise IT operations in a collaborative, remote-first environment. As an IT Operations Intern at Precision, you’ll work closely with experienced IT professionals, support critical systems, and learn how technology enables business success. This is a paid opportunity designed for students who want meaningful experience. About You: You are ambitious, reliable, and excited to learn how IT systems support business operations You enjoy solving problems and figuring out how things work You communicate clearly and professionally in writing and conversation You are comfortable working independently in a remote environment while staying accountable You take initiative and are eager to apply what you’re learning in school to real-world scenarios About the Role: As an IT Operations Intern, you will support the day-to-day technical and operational activities that keep Precision running. Reporting to the ITIL Operations Manager, you’ll assist with IT service requests, documentation, system monitoring, and process improvement initiatives. You’ll collaborate with internal teams and gain exposure to IT service management practices, tools, and workflows. This role works closely with IT operations, technical services, and business stakeholders to ensure systems are reliable, secure, and well-documented. You’ll learn how structured IT processes contribute to efficiency, client success, and overall business performance, while developing practical skills that translate directly into future IT roles.

Requirements

  • Currently pursuing a degree in Information Technology, Computer Science, Management Information Systems, or a related field
  • Basic understanding of computer systems, operating systems, and common workplace technology
  • Strong organizational skills and attention to detail
  • Ability to follow documented processes
  • Reliable internet access and the ability to work remotely during the summer internship period

Nice To Haves

  • Experience with ticketing systems, documentation tools, or collaboration platforms
  • Basic troubleshooting experience (school projects, labs, or prior internships)

Responsibilities

  • Assist with IT service requests
  • Documentation
  • System monitoring
  • Process improvement initiatives
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