IT Operations Center Technician

University of Wisconsin Hospitals and Clinics Authority•Rockford, IL

4d•Onsite

About The Position

Work Schedule: 100% FTE, Full-time. Evening/Night shift, Tuesday - Saturday, 3PM - 11:30PM. You will work at the UW Health SwedishAmerican Hospital. Additional components of compensation may include: Evening, night, and weekend shift differential Overtime On-call pay At UW Health in northern Illinois, you will have: Competitive pay and comprehensive benefits package including: PTO, Medical, Dental, Vision, retirement, short and long-term disability, paternity leave, adoption assistance, tuition assistance Annual wellness reimbursement Opportunity for on-site day care through UW Health Kids Tuition reimbursement for career advancement--ask about our fully funded programs! Abundant career growth opportunities to nurture professional development Strong shared governance structure Commitment to employee voice Qualifications Associate degree in healthcare, information technology, business, or related field. Two (2) years of relevant experience may be considered in lieu of degree. Required Bachelor's degree in computer science, information systems, healthcare, cybersecurity, information technology, engineering, business, or related field. Preferred Work Experience Two (2) years' experience in a 24/7 operations, service desk, SOC, or NOC environment. Preferred Experience in healthcare setting. Preferred Licenses & Certifications ITIL (Information Technology Infrastructure Library) Foundation certified. Preferred Our Commitment to Social Impact and Belonging UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Job Description UW Northern Illinois benefits

Requirements

Associate degree in healthcare, information technology, business, or related field. Two (2) years of relevant experience may be considered in lieu of degree.
Bachelor's degree in computer science, information systems, healthcare, cybersecurity, information technology, engineering, business, or related field.

Nice To Haves

Two (2) years' experience in a 24/7 operations, service desk, SOC, or NOC environment.
Experience in healthcare setting.
ITIL (Information Technology Infrastructure Library) Foundation certified.