IT Operations 2 - Unified Communications

The Ohio State University • City of Niagara Falls, NY

1d

About The Position

Contributes in the administration, maintenance, planning, development and implementation of integrated technology solutions that support and enhance the information technology systems and applications for the Wexner Medical Center. Responsible for the operational engineering, maintenance, configuration, integration, performance optimization, and end-to-end testing of information technology platforms to ensure stability, reliability and acceptable performance. Plans and validates upgrades of information technology systems, applications and platforms in accordance with ITIL best practices. Responsible for enterprise monitoring with a focus on proactive response, operational resiliency, iterative improvements in efficiency and error elimination. Contributes to operational goals through proactive maintenance, patching, upgrades and platform refresh. Researches current and developing technologies to provide technical guidance pertaining to the capabilities, limitations and requirements of information technology platforms.

Requirements

• Degree in Computer Science or related field desired, and or at least 2 years of experience in one or more of the following categories: cloud, network engineering, server engineering, endpoint engineering, database systems, midrange systems, storage engineering, infrastructure engineering.

Responsibilities

• Administration of integrated technology solutions
• Maintenance of integrated technology solutions
• Planning of integrated technology solutions
• Development of integrated technology solutions
• Implementation of integrated technology solutions
• Operational engineering of information technology platforms
• Maintenance of information technology platforms
• Configuration of information technology platforms
• Integration of information technology platforms
• Performance optimization of information technology platforms
• End-to-end testing of information technology platforms
• Planning and validation of upgrades of information technology systems, applications and platforms in accordance with ITIL best practices
• Enterprise monitoring with a focus on proactive response, operational resiliency, iterative improvements in efficiency and error elimination
• Proactive maintenance, patching, upgrades and platform refresh
• Researching current and developing technologies to provide technical guidance pertaining to the capabilities, limitations and requirements of information technology platforms

Benefits

• An array of retirement plan options, each with a generous employer contribution.
• Affordable health insurance options, including dental, vision and prescription coverage that begin on day one.
• Paid vacation and sick leave, including short and long-term disability and paid parental leave.
• Get the most out of the Public Service Loan Forgiveness program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees