IT Onboarding Specialist

DistroDenver, CO
19h$580 - $580Onsite

About The Position

Responsible for collaborating with the Internal HR team, Managers, and Technical Teams to ensure a positive Day One Employee experience at Vensure. Manage all New Hire tickets in the ticket platform ensuring setups are completed. Communicate ticket statuses to HR, Recruiting, and managers.

Requirements

  • 2-5 years of experience working in a team environment.
  • Clear and concise communication skills with multiple levels of management and staff.
  • Ability to write effectively for various audiences and tones.
  • Skilled in creating documentation such as SOPs, end-user guides, and multi-team documents.
  • Strong Excel and data tracking abilities.
  • High technical aptitude and quick learner of new tools and concepts.
  • Proficient with ADManager, Endpoint Central, Azure, Microsoft Entra, and Power BI.
  • Excellent writing and proofreading skills.
  • Strong work ethic and intellectual curiosity.
  • Ability to work efficiently, multitask, and innovate processes.

Responsibilities

  • Maintain a customer-first attitude at all times.
  • Keep shared spreadsheets updated for all involved teams.
  • Update and transfer data from tickets to spreadsheets.
  • Collaborate with teams for updates and changes to processes, tickets, and documents.
  • Serve as liaison between teams, maintaining records of meetings and documents.
  • Support newly hired employees to ensure an excellent first-day experience.
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