IT Network Systems/Desktop Support Technician
About The Position
Schultheis & Panettieri, LLP is looking for a full-time IT Network/Desktop Support Technician to service our medium sized accounting firm. The right candidate will exhibit a positive attitude while taking responsibility for providing timely service and support to our Staff. IT support will include desktop support and network administration on Microsoft-based servers, workstations, firewalls, backups and all associated hardware and software. This position will allow you to hone your project management skills by participating in the new project life-cycle from inception including the research, design, documentation, configuration, and execution of the projects. The prospective candidate must be detail-oriented, possess excellent communication skills, and will be expected to continue developing their skills while servicing our staff in our Hauppauge or Floral Park offices.
Requirements
- 1+ years' experience in a similar role providing desktop/network administration support
- Knowledge of: Windows Server Operating Systems
- Firewalls, Routers, and other network devices
- Network Server technology and infrastructure.
- Microsoft Office Suite and other standard desktop applications
- Managed Services software. (NinjaRMM, Connectwise)
- Backup technologies and Antivirus applications (Datto, Webroot)
- Group Policy and Active Directory
- Microsoft Hyper-V - VMware Virtualization Solutions.
- VPN environments including DNS, and TCP/IP
- Ability to continually adapt in a dynamic, fast-paced, highly rewarding environment.
- Ability to independently analyze problems and provide workable solutions
- Excellent communication skills
- Exhibits patience and enjoys assisting end users
Nice To Haves
- AS or BS Degree in Computer Science or Information Technology a plus
Responsibilities
- Provide end users with computer hardware & software help desk support
- Troubleshoot and resolve issues on servers, workstations and network infrastructure
- Setup and configuration of workstations, printers, scanners, etc.
- Assist with software upgrades
- Setup and configuration of firewalls, routers, backup devices.
- Setting up Hyper-V hosts and servers
Benefits
- Medical
- Dental
- Vision
- Life Insurance
- LTD
- Flex Spending
- Sick/Vacation time
- 401(k) & Pension
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
11-50 employees
