IT Manager

Network Right•New York, NY

2d•Onsite

About The Position

As an IT Manager, you’ll be in charge of building and scaling client IT infrastructures as well as leading and managing internal team members. You’ll primarily be tasked with clients of all sizes and environments from Mac OS to Windows devices, creating and helping execute IT policies as well as road maps, and defining IT budgets. All while leading your team of technicians to ensure efficient delivery and career growth. You’ll also be collaborating with people at all levels - including business owners and C-level staff - and will be building strong client relationships. This position is onsite up to 4 days/week, and may require occasional travel to client sites in the New York City Metropolitan area.

Requirements

Bachelor's degree in a computing related discipline
6+ years of experience in an IT focused role
4+ years of experience managing direct reports
Experience with Mac OS and Windows
Well organized
Customer-service oriented with strong communication skills
Passion for IT as well as building relationships
Curious, self-starter, collaborative, and adaptable in an ever-changing field
Experience with management and leading a technical team

Nice To Haves

Degree with a technology focus
Certifications such as: CompTIA, Microsoft, Okta and/or AWS
Experience building out as well as deploying MDMs and SSO/IDP providers

Responsibilities

Be final escalation point for your team and client scenarios
Build and execute IT roadmap planning for your clientele
Help manage physical assets such as inventory, cable management, and the general workspace
Manage and support identity providers that govern application access such as Okta and Google Workspace
Develop and update standards, policies, and procedures as well as best practices documentation in line with compliance requirements
Help configure automations and tooling especially as it relates to on-boarding and offboarding flows
Facilitate IT shipments such as on/offboarding packages and equipment
Manage and support a team of associate IT consultants and IT consultants alike. Ensuring growth and development of the individuals

Benefits

❤️‍🩹 Health Benefits 100% covered health, dental and vision insurance for you, 50% for dependents
Paid Parental Leave
HSA/FSA eligibility
Access to a variety of mental health programs
💸 Compensation, Rewards & Recognition
401(k) + 4% company matching
Annual Bonus Program
🌴 Balance Flexible Time Off
📚 Learning & Development Flexible certification and learning stipends and reimbursements
🤝 Culture Biannual company retreats
Social events
Wellbeing events and programs
➕ Extras Home internet and mobile reimbursement
Monthly meal stipend
Commuter benefits
Onsite meals and snacks
Dog-friendly office