IT Manager - Software Development

Commerce Bank•Kansas City, MO

15d•Hybrid

About The Position

Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us. Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you. Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk. At Commerce Bank, innovation and creativity are the driving forces behind our IT team's success. We are catalysts of transformation who power applications, secure networks, and implement cutting-edge initiatives that propel our business units forward. The banking industry's rapid evolution provides us with an exciting opportunity to continuously learn, grow, and harness new technologies that elevate the experience for our customers. What sets Commerce Bank apart is our company culture and leadership, areas in which we continually invest. This commitment fosters innovation, enhances customer and employee experiences, while reinforcing our belief that our diverse team is our greatest competitive advantage. We actively seek candidates who share our passion for technology and bring fresh perspectives to the table. A diversity of backgrounds, experiences, and viewpoints allows us to develop truly innovative solutions that meet the evolving needs of our banking community. Join us in shaping the future of banking technology. At Commerce Bank IT, you'll find a culture of equity, belonging, and endless opportunities to make a lasting impact. Help us drive innovation that raises the bar for our industry. This position supports the strategic direction of Integrations/Middleware Services by managing resources and scrum teams to assure the quality of strategic and high priority applications. You will monitor the performance of the project team through all phases of the SDLC, implementing enhancements and maintaining our applications, while ensuring compliance with organizational standards and industry best practices. Successful candidates must have experience in leading a software development team in an agile environment. This role requires a strong leader and communicator; expected to champion the delivery of value at the appropriate velocity. The manager will be responsible to create a culture that provides timely performance feedback and mentorship to grow team members. Successful candidates will collaborate partnerships with business owners to produce a highly responsive/effective team. As an IT Manager, you will be responsible for the engagement and improvement of the whole lifecycle of services—from inception, through deployment, operation, and refinement. The manager will also maintain stability by measuring and monitoring availability, latency, and overall system health. The manager will scale systems sustainably through mechanisms like automation and evolve systems by pushing for changes that improve reliability and velocity. They will strive to utilize technical skills to maintain optimal system efficiency, productivity, and reliability. The manager will practice sustainable incident response.

Requirements

Strong knowledge of SQL Server and related database design, including knowledge of best practices
Ability to manage the day-to-day activities of the scrum team within an Agile environment
Effective vendor management skills and ability to build strong working relationships
Desire to continue learning through formal and informal channels
Strong critical thinking skills with the ability to apply discretion and sound judgement to solve problems efficiently and effectively
Ability to drive results while balancing organizational risk and meeting goals of the business
Strong leadership skills with ability to motivate team members and foster a positive team environment that gives way to collaboration and unified goals
Outstanding interpersonal and relationship building skills with the ability to effectively communicate with all levels of the company, clearly expressing ideas and concepts both verbally and in writing
Ability to build a strong and effective team culture while being action oriented, high-energy, and enthusiastic
Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
Intermediate level proficiency with Microsoft Word, Excel and Outlook
Bachelor’s degree or equivalent combination of education and experience required
3+ years full stack development experience within a Java environment required
3+ years information technology leadership experience required
Must be eligible to work in the US without sponsorship now or in the future

Nice To Haves

4+ years’ experience in Agile implementation preferred
Software development life cycle experience preferred

Responsibilities

Lead, mentor and motivate team members to implement the department strategy and manage department workflow with guidance on departmental projects/issues, and provide coaching and development opportunities appropriate to each direct report's individual needs
Develop deep expertise in applications and provide training and mentorship to others
Perform all necessary management functions, including hiring, evaluations, annual increase allocations and disciplinary action as required
Communicate decisions, priorities, and relevant information to team members effectively
Support budget management, planning and expenditure
Participate in constructing and maintaining the digital roadmap
Support the technology needs of multiple business units, ensuring the team provides timely and quality estimates, identifying and performing timely risk mitigation when necessary, and delivering high quality solutions on schedule
Support services through activities such as system design consulting, integrating software and frameworks, automation creation, testing, capacity planning and implementation reviews.
Build partnerships with business counterparts to provide the best products, services, and support possible for customers of the Bank
Collaborate with peers across the department to solve problems, identify and make improvements where necessary, and contribute to the overall success of the entire department
Articulate system impacts, highlight enhancements that will exceed expectations, and increase efficiencies/customer satisfaction
Perform other duties as assigned