IT Manager, Senior | OT Network Engineering & Delivery

APS•Phoenix, AZ

10d•Remote

About The Position

Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together. Summary IT Manager, Senior | OT (Operational Technology) Network Engineering & Delivery At APS, we’re committed to powering Arizona’s future with safe, reliable, and affordable energy. As the Senior Manager of OT Network Engineering and Delivery, you will lead the modernization and resilience of critical communication and operational technologies that keep our grid strong and our communities connected. This role drives strategic direction for network architecture, fiber infrastructure, and integrated communication systems, ensuring reliability and scalability for today and tomorrow. Your leadership will shape long-term technology investments, foster innovation, and deliver solutions that support field services and enterprise connectivity—all while protecting system integrity and advancing sustainability for Arizona’s energy future.

Requirements

Experienced Leader: Proven ability to lead complex engineering initiatives and manage high-performing teams.
Technical Expertise: Deep knowledge of network architecture, fiber infrastructure, and integrated communication systems.
Strategic Thinker: Skilled in aligning technology investments with long-term business needs.
Collaborative Partner: Builds trust, embraces diverse perspectives, and drives shared success.
Innovator: Courageous in navigating risk, learning, and improving to design for tomorrow.
BS in Computer Science, Electrical Engineering or related degree
PLUS eight (8) years of progressively responsible, related experience in areas of assignment , or an equivalent combination of relative education and work experience.
AND five (5) years previous supervisory experience and demonstrated effective leadership, project management, interpersonal and communications skills.

Nice To Haves

Demonstrated ability to apply advanced techniques and guide others in application.
Knowledge of production processing and support center activities preferred.
Knowledge of distributed and/or mainframe environments, network architecture, office product standards, applications, and web technology.

Responsibilities

Lead Strategic Initiatives: Direct network engineering, fiber construction, and system integration projects that strengthen APS’s operational technology.
Drive Innovation: Evaluate emerging technologies and design solutions that enhance reliability and scalability.
Ensure High Availability: Oversee communication platforms that support grid operations and enterprise connectivity.
Collaborate Across Teams: Partner with internal stakeholders, vendors, and contractors to deliver seamless infrastructure implementation.
Optimize Resources: Manage budgets and allocate resources effectively to achieve business and technology goals.
Direct a major segment of IT activities to support planning, project management, portfolio management, application development and support, operating systems, middleware,enterprise engineering, construction, network operations and support, database administration, and security.
Provide leadership and direction for delivering IT support and services.Develop and retain a highly skilled IT team including leadership personnel and leadership back up.Create and sustain business/technical literacy and maintain clarity about values, visions, meaning and purpose.
Participate in the identification and evaluation of changes and trends in technology and practices.Implement integrated plans and systems, and ensure consistency with technical and business architecture while meeting tactical objectives.Support business justification and assessment of cost and impact of technological changes.
Oversee the development and implementation of budget and resources needed for cost effective operations.Ensure IT expenditures remain within approved budgets in support of business plans.Minimize short and long-term IT investment costs.
Direct efforts to meet client expectations and maintain appropriate service level targets.Resolve design/engineering/operational issues and recommend and implement viable alternatives and solutions.
Ensure architectural, business and regulatory requirements and standards are met.Ensure availability of application/operational systems and processes at a high level of performance and availability.
Manage the development of business plans and resources to ensure operations continuity and to ensure the integrity of corporate data, proprietary information and related intellectual property through information security and access management.
Oversee the management of contractor and vendor services and work relationships.
May direct the design, development, engineering and construction of information and communication systems and networks.Manage major projects, tests and evaluation programs.Ensure integration, implementation, and operation of new and existing systems and enhancements, physical infrastructure, networks and hardware for voice/data/computation or capacity.
May direct staff engaged in development and support of business applications, infrastructure operational systems, middleware, data services, and security for information and communication systems.May oversee the implementation and support of software infrastructure and systems.