IT Manager - Field Services

Niagara Water•Diamond Bar, CA

3d•$118,938 - $172,460•Remote

About The Position

At Niagara, we’re looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water. Consider applying here, if you want to: Work in an entrepreneurial and dynamic environment with a chance to make an impact. Develop lasting relationships with great people. Have the opportunity to build a satisfying career. We offer competitive compensation and benefits packages for our Team Members. IT Manager - Field Services This is a 100% REMOTE position that's responsible for our Western Region manufacturing plants. It has to be based in either CA, NV, WA, AZ, UT, NM, CO, or NV. The IT Manager - Infrastructure - Field Services (Western Region) is responsible for managing and directing the work of 4 Field Support Technicians supporting 13 to 14 Manufacturing facilities. This role will be responsible for coordinating all day-to-day IT activities to ensure manufacturing and shipping operations are fully functioning in a 24 x 7 environment. This would entail organizing and managing all IT functions required to meet IT Service Level Agreements (SLA) and business operations. In addition, this role will also be responsible for assigning individual responsibilities, ensure timely completion of assignments and projects, coordinates and functions as a liaison between team members, business units, IT Management and vendors. Please note this job description is not designed to contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without prior notice. Additionally, IT Manager is expected to demonstrate: Excellent written and verbal communication skills Strong business acumen Ability to build relationships internally and externally Proven leadership qualities Strong problem solving/ analysis abilities Teamwork Orientation Outstanding Customer/Client Focus Strong Technical Capacity

Requirements

6 Years – Experience in manufacturing, logistics, or similar environment
6 Years – Experience in similar Position
4 Years – Experience managing people and projects
Experience may include a combination of work experience and education
Excellent written and verbal communication skills
Strong business acumen
Ability to build relationships internally and externally
Proven leadership qualities
Strong problem solving/ analysis abilities
Teamwork Orientation
Outstanding Customer/Client Focus
Strong Technical Capacity
Bachelor's Degree in Computer Science or related IT field.

Nice To Haves

10+ Years– Experience in manufacturing, logistics, or similar environment
10+ Years – Experience working in similar Position
6 Years – Experience managing people and projects
Experience may include a combination of work experience and education
Mater's in Computer Science or related IT field.

Responsibilities

Organize, manage and coordinate all staff activities to ensure business operational objectives.
Define and execute strategic and tactical goals that are aligned with department and business priorities, objectives and goals.
Identify business operational needs, develop analysis and implement solutions
Manages daily operational processes.
Provide detailed communications and project updates to various stakeholders
Defines and executes staff development plans.
Mentors and motivates staff.
Manages all aspects of a project including but not limited to planning, budgeting, analysis, execution and delivery
Provide continuous updates to IT Management team on issues, challenges and key development
Manages vendors and maintains maintenance agreements with all suppliers.

Benefits

Our Total Rewards package is thoughtfully designed to support both you and your family:
Regular full-time team members are offered a comprehensive benefits package, while part-time, intern, and seasonal team members are offered a limited benefits package.
Paid Time Off for holidays, sick time, and vacation time
Paid parental and caregiver leaves
Medical, including virtual care options
Dental
Vision
401(k) with company match
Health Savings Account with company match
Flexible Spending Accounts
Expanded mental wellbeing benefits including free counseling sessions for all team members and household family members
Family Building Benefits including enhanced fertility benefits for IVF and fertility preservation plus adoption, surrogacy, and Doula reimbursements
Income protection including Life and AD&D, short and long-term disability, critical illness and an accident plan
Special discount programs including pet plans, pre-paid legal services, identity theft, car rental, airport parking, etc.
Tuition reimbursement, college savings plan and scholarship opportunities
And more!
https://careers.niagarawater.com/us/en/benefits