IT: Management Information Systems Intern

Sfmoma • San Francisco, CA

2d • Onsite

About The Position

The San Francisco Museum of Modern Art is one of the largest museums of modern and contemporary art in the United States and a thriving cultural center for the Bay Area. We cannot imagine life without art; it inspires and connects us every day. Now more than ever, these connections matter and are aligned with our values. Inclusive: We strive to be a museum of many voices in dialogue. Passionate : We believe working with art is more than a job or trusteeship - it's a way of life. Brave : We are committed to approaching our work with courage and a sense of adventure, always ready to explore new perspectives. Empathic : We aim to act like a person, not an institution. SFMOMA is a place for the infinitely curious to explore, support, and experience the art of our time. We believe that modern and contemporary art can influence the way we think, view the world, and embrace the many voices and perspectives around us. We aspire to foster an environment that elicits joy, nurtures a sense of belonging and purpose—where difference is seen as a strength, and every one is appreciated for their whole self. Schedule : Full Time, 35 hours/week, Monday, June 15 - Friday, August 14, up to five days working onsite Department Description The SFMOMA IT/AV Departments are foundational and strategic teams that support SFMOMA mission by providing: · Strategic Technology Leadership · Technology Governance, Policy, and Innovation · Risk Management (Cybersecurity, Physical Security, Disaster Recovery, Business Continuity) · Tactical and Operational Technology Implementation and Support Services · Audio Visual Implementation and Support Services (Events, In-Gallery Interpretation Platforms, Digital Signage, · · Public Engagement) · Software Development and Engineering The IT/AV Departments support museum colleagues by fostering collaboration, communication, accountability. Position Description As directed by the IT Services Manager, the IT Intern or Extern performs IT projects and assists with delivering quality customer service to SFMOMA employees by providing them with help to resolve technical problems. The IT Intern will be able to provide troubleshooting and problem resolution services to staff regarding a wide variety of hardware and software issues. The IT Intern receives project assignments from the IT Services Manager and uses documented processes and procedures to execute required duties. The IT Intern’s duties will conform to standard collegiate internship requirements and norms by being employed in any area including, but not limited to, help desk, hardware technician, networking technician, system administration, or computer operation by performing supervised work involving computer use. Superior customer service skills are required. Project Plan Over the 9-week program the IT Intern will: · Assist with the organization and modernization of the Microsoft Active Directory Enterprise environment · Support the creation and deployment of PC images using Intune, SCCM and Group Policy · Aid in the deployment of a RMM (Remote Monitoring and Management) platform for overseeing servers, computers and other endpoints on site · Assist with the improvement of the JAMF platform for Apple device management Educational Objectives To learn the fundamentals of and receive real world experience with an enterprise IT infrastructure including AD, SCCM, Intune, JAMF, RMM, and SOC response. Additional Internship Programming The Summer 2026 Internship will offer 9-weeks of hands-on experience and mentorship along with weekly presentations and discussions with various departments in the museum, off-site educational visits within the Bay Area community, and access to various tours and events within the museum.

Requirements

• Applicants must be currently enrolled in school or a recent graduate. The SFMOMA recognizes a graduation date within 6 months of the internship start date as a recent graduate.
• If you are a current employee of the SFMOMA applying for an internship, you must be a current student or a recent graduate, within 6 months of the internship start date.
• Resume, in PDF format
• Cover letter stating the specific internship of interest, in PDF format
• Describe the experience you bring, why you are interested in museum or nonprofit work, reasons for applying to the San Francisco Museum of Modern Art, and your goals for the internship.
• Two letters of recommendation from either a college professor or current/former employer, in PDF format
• College/university transcript, in PDF format
• Transcripts can be unofficial but must be legible
• If you are currently enrolled in a master's or PhD program, please provide the transcript for your current program, not your undergraduate transcript

Responsibilities

• Assist with the organization and modernization of the Microsoft Active Directory Enterprise environment
• Support the creation and deployment of PC images using Intune, SCCM and Group Policy
• Aid in the deployment of a RMM (Remote Monitoring and Management) platform for overseeing servers, computers and other endpoints on site
• Assist with the improvement of the JAMF platform for Apple device management
• provide troubleshooting and problem resolution services to staff regarding a wide variety of hardware and software issues
• execute required duties using documented processes and procedures

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees