IT/Ld Application Svcs Analyst

Tallahassee Memorial HealthcareTallahassee, FL
4d

About The Position

Tallahassee Memorial Healthcare (TMH) is a private, nonprofit community-based healthcare system that provides care to a 22-county region in North Florida and South Georgia. We are a career destination with over 6,000 colleagues who reflect the diversity of our community. TMH is the region's healthcare leader and top provider of advanced care with a 772-bed acute care hospital and the region's only: Level II Trauma Center Primary Stroke Center Level III Neonatal Intensive Care Pediatric Intensive Care The most advanced cancer, heart and vascular, orthopedic & surgery programs in the Panhandle. Our system also includes a psychiatric hospital, multiple specialty care centers, six residency programs and more than 50 affiliated physician practices. Job Summary: Leads and mentors a team of less-experienced IT/Application Svcs Analysts and IT/Sr Application Svcs Analysts Designs, leads, and implements highly complex solutions using a variety of technologies in a supportable and scalable manner. Responsible for evaluating, designing, building, testing, resolving issues with, and maintaining Epic and associated third party applications. Resolves complex problems that may involve various groups across functional lines. Exercises independent judgment in developing processes, techniques, and success factors. Ensures all aspects of the work for the team’s application(s) are completed. Works with a team to distribute work. Holds weekly application meetings, provides status reports to managers, and helps provide team unity and direction. Works along with team members and performs IT/Sr Application Svcs Analyst and IT/Application Svcs Analyst duties. Provides a secure, effective, integrated patient care delivery system that continually improves outcomes, reduces cost, increases efficiency, and enhances patients’ experiences.

Requirements

  • Bachelor's degree in IT, IT management, software engineering, computer engineering, computer science, computer information systems, applied engineering, health information management (HIM), health informatics, nursing informatics, nursing, health science, education, business administration, health care, or a related field
  • Human Resources (HR) may accept directly related work experience on a 1-year:1-year basis for required education. [NOTE: Experience credited in lieu of formal education will not be credited toward the minimum experience requirement below (i.e., the same experience will not be counted twice.)]
  • Six (6) years of directly related professional experience
  • Good communication skills (critical).
  • Problem solving skills (critical)
  • Related Epic certification(s) required. Multiple certifications may be required depending on functional area and job responsibilities. Required certification(s) must be obtained within ninety (90) days from last class completion. If a required certification is not obtained after three (3) examination attempts, the incumbent has a period of thirty (30) days after the last examination attempt to apply for other job opportunities within the organization. If unable to acquire another position within the organization, the incumbent’s employment with Tallahassee Memorial HealthCare, Inc. (TMH) ends.

Nice To Haves

  • Eight or more (8+) years of job-related experience.
  • Experience supporting and configuring Epic applications.
  • Experience on several projects in all stages of the development life cycle.
  • Experience applying best design practices in accordance with the patterns and principles in their modeling.
  • Experience in software development.
  • Project implementation and conversion experience.
  • Process flow collection and documentation experience.
  • Expert knowledge of relational logical and physical data modeling.
  • Familiarity with multiple Epic application workflows and how they interconnect.
  • Familiarity with best design practices, and patterns and principles in their modeling.
  • Familiarity with software development.
  • Knowledge of Epic’s data model.
  • Good interpersonal skills.
  • Good presentation skills.
  • Good writing skills.
  • Ability to query the Epic database.

Responsibilities

  • Leads and mentors a team of less-experienced IT/Application Svcs Analysts and IT/Sr Application Svcs Analysts
  • Designs, leads, and implements highly complex solutions using a variety of technologies in a supportable and scalable manner.
  • Responsible for evaluating, designing, building, testing, resolving issues with, and maintaining Epic and associated third party applications.
  • Resolves complex problems that may involve various groups across functional lines.
  • Exercises independent judgment in developing processes, techniques, and success factors.
  • Ensures all aspects of the work for the team’s application(s) are completed.
  • Works with a team to distribute work.
  • Holds weekly application meetings, provides status reports to managers, and helps provide team unity and direction.
  • Works along with team members and performs IT/Sr Application Svcs Analyst and IT/Application Svcs Analyst duties.
  • Provides a secure, effective, integrated patient care delivery system that continually improves outcomes, reduces cost, increases efficiency, and enhances patients’ experiences.
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