IT Inventory Management Analyst

NTT DATA•Lemont, IL

About The Position

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a IT Inventory Management Analyst to join our team in Lemont, Illinois (US-IL), United States (US). Job Summary: Logistics/Asset analysts' primary responsibility is to provide management of the program's assets, maintain record of assets; and ensure that all physical assets are properly maintained. The analyst will be responsible for preparing reports related to these assets, procurement of IT related hardware, software, licenses (including maintenance and support), supplies and consistent with program's policies and procedures. Maintains relationships with vendors and contractors to insure exemplary service and delivery. Support IT by processing invoices, develop and prepare accurate and timely reports. Implement Asset Management processes for Hardware and Software Assets within the Datacenter and End-User space. End to End Asset Management Life Cycle Experience both in Hardware and software. Manage leased assets, interact directly with clients and other internal and external sources to obtain relevant data and documents in required forms and consistent with project objectives and deadlines. Assess data accuracy and reasonableness and follow-up directly with clients appropriately to achieve necessary understanding and to resolve the Licensing anomalies. Ensure quality and timely delivery of customer requirements. Generate monthly reports regarding this Service

Requirements

Minimum 1 year of experience with asset management and shipping receiving.
Minimum 1 year of experience with logistical IT support to include scheduling, ordering parts, ordering equipment, and order tracking.
Minimum 1 year of experience in processing but not limited to New Assets, IMACS, Retirements, Disposals
US Citizenship
Ability to obtain a Public Trust
Driver's license

Nice To Haves

Working knowledge of Microsoft Office Suite
Strong verbal and written communication skills
Strong organizational skills with keen attention to detail
Ability to multi-task and prioritize
Excellent interpersonal and customer service skills
Collaborative and ability to work well within a team

Responsibilities

Maintains a strong focus to understand the impact of their work when completing tickets and assigned Inventory and Asset Management tasks.
Becomes knowledgeable with guidelines set by contractual agreements with suppliers and maintains a strong customer focus.
Data Entry and Asset Management
Reviewing and Maintenance of license assignment for software installations
Assisting ServiceDesk with onboarding of accounts
Shipping, receiving, tracking orders
Order IT stocked equipment
Produce asset inventory, stock equipment inventory, license inventory, and various reports to program management weekly
Responsible for working with 3rd party shipping and delivery vendors e.g. USPS, FedEx, UPS, etc.
Responsible for creating new Configuration Item (CI) assets including but not limited to processing, asset tagging, recording, and creating new CMDB/CI items into the Configuration Management Database (CMDB)
Responsible to maintain and organize a warehouse of a wide range of technology-based customer assets
Responsible for loading, securing, unloading, and transporting warehouse items via company provided delivery van
Depot Analyst is responsible for all aspects of the flow of enterprise assets into and out of the warehouse
Responsible for the safe operation of warehouse equipment e.g., handcarts, two-wheel dollies, etc. as needed to move assets from receiving through transport and delivery
Responsible for the accurate maintenance and recording of assets into, but not limited to, the CMDB throughout the lifecycle of assets from receiving to shipping and/or delivery
Author and/or significant contributor to Standard Operating Procedures (SOPs) where needed or directed by management
Responsible to fully document assigned tickets to show all work performed to pass SLRs
Responsible to maintain accurate CMDB entries for assigned tickets or tasks
Must be able to consistently lift 30 pounds overhead
Must be able to safely operate forklifts, handcarts, flatbed dollies, two-wheel, and/or appliance dollies as needed to move assets from receiving through loading, transport, unloading, and delivery
Must be able to safely operate a delivery / cargo van