IT Intern

CENTURY ALUMINUMNashville, TN
Onsite

About The Position

At the direction of the Cybersecurity Manager or his designee, the IT Intern will assist the IT team in supporting daily technology operations throughout the office. This includes updating documentation, configuring reports and computer properties, installing software, performing basic troubleshooting, and providing general helpdesk support tasks. The IT intern will gain hands-on experience in a dynamic manufacturing environment and will contribute to maintaining a stable and effective technology infrastructure. This position is in-office and will require approximately 20-30 hours per week, with flexibility on which weekdays are worked. This is a part-time, seasonal role with no benefits, intended to last approximately 90 days. The rate of pay for this internship will be $20 per hour.

Requirements

  • Enrolled in or recently completed an undergraduate degree in Information Technology, Computer Science, or related field
  • Familiarity with Windows operating systems and Microsoft Office Suite
  • Strong problem solving and communication skills

Nice To Haves

  • Experience with hardware installation and troubleshooting preferred
  • Basic knowledge of networking concepts is a plus

Responsibilities

  • Update and organize IP address database, rack diagram and procedural documentation
  • Support the IT team in resolving basic technical issues and helpdesk tickets
  • Update fiber optic termination information on file
  • Maintain accurate inventory records of hardware and software assets
  • Help ensure IT security protocols are followed during installations and troubleshooting
  • Provide on-site and remote support to users as needed
  • Assist in documenting IT procedures and workflows
  • Other duties as assigned by the Cybersecurity Manager or his designee
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