IT Intern - Campus Recruitment - IT Dept

Fuyao Glass America IncMoraine, OH
4hOnsite

About The Position

The IT Summer Intern will assist the IT Department in daily operations and gain hands-on experience across various areas of IT support and systems management. Under the supervision of IT staff, the intern will support the following tasks: Assist with the setup, maintenance, and troubleshooting of computers, printers, monitors, scanners, conference room equipment, and related office software and design tools. Support network and Wi-Fi maintenance, including helping to troubleshoot connectivity issues and learning to configure network equipment under guidance. Participate in IT hardware and software asset tracking, including organizing and updating inventory records to ensure asset accuracy. Help with onboarding/offboarding tasks, such as setting up or revoking employee computer access and preparing hardware for new users. Assist in the management of the security camera system, including tracking user access and permission setup. Learn and support ERP-related projects (e.g., Plex, MES), including user testing, documentation, and basic training support. Provide general IT support to end users and escalate issues as appropriate. Perform other tasks as assigned by the IT team.

Requirements

  • Currently pursuing a degree in Information Technology, Computer Science, Management Information Systems, or a related field.
  • Basic understanding of computer hardware, operating systems, and networking fundamentals.
  • Good communication skills and ability to work in a team environment.
  • Detail-oriented and able to follow instructions accurately.
  • Available to work on-site during the internship period.
  • Must be 18 years of age or older.

Responsibilities

  • Assist with the setup, maintenance, and troubleshooting of computers, printers, monitors, scanners, conference room equipment, and related office software and design tools.
  • Support network and Wi-Fi maintenance, including helping to troubleshoot connectivity issues and learning to configure network equipment under guidance.
  • Participate in IT hardware and software asset tracking, including organizing and updating inventory records to ensure asset accuracy.
  • Help with onboarding/offboarding tasks, such as setting up or revoking employee computer access and preparing hardware for new users.
  • Assist in the management of the security camera system, including tracking user access and permission setup.
  • Learn and support ERP-related projects (e.g., Plex, MES), including user testing, documentation, and basic training support.
  • Provide general IT support to end users and escalate issues as appropriate.
  • Perform other tasks as assigned by the IT team.
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