IT Intern
Flexsteel•Dubuque, IA
1d
About The Position
The role provides broad exposure across multiple areas of IT—including end-user support, systems administration, networking, hardware/software troubleshooting, programming and business application support. The IT intern will be responsible for or assist in diagnosing and resolving issues related to computer hardware and software, including assigned project work.
Requirements
- Excellent customer service skills.
- Demonstrates basic knowledge of general IT Systems and network concepts, principles, and procedures
- Sponsorship is not available for this position
Responsibilities
- Troubleshooting basic network and hardware trouble tickets
- Document internal procedures
- Follow helpdesk/desktop support best practices (ITIL-centric) to ensure accurate, timely problem resolution.
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What This Job Offers
Career Level
Intern
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
