IT Intern

Vertosoft • Leesburg, VA

just now • Hybrid

About The Position

The IT Intern will work closely with Vertosoft’s IT Team to support daily technology operations related to device management, user support, and office technology. This hands-on internship provides exposure to enterprise IT systems, hardware provisioning, compliance practices, and help desk workflows.
The role offers a blend of technical support and cross-functional learning, including collaboration with the Development Intern and Development Team to support system documentation, workflow support, and technical projects. This position is ideal for candidates seeking real-world experience in corporate IT, systems administration, and business technology.

Requirements

• Currently pursuing or recently completed a degree in Information Technology, Computer Science, Information Systems, or a related field.
• Basic understanding of computer hardware, operating systems, and common business software.
• Familiarity with Microsoft 365, user account management, or device provisioning is a plus.
• Strong interest in enterprise IT systems, support processes, and technology operations.
• Strong problem-solving and analytical skills.
• Ability to follow documented processes and learn new systems quickly.
• Clear communication skills and a customer-service mindset.
• Ability to work independently and collaboratively in a team environment.
• Detail-oriented and organized.
• Curious, adaptable, and eager to learn.
• Professional, dependable, and proactive.
• Comfortable handling multiple tasks in a fast-paced environment.

Nice To Haves

• Exposure to or interest in cloud identity, endpoint management, or IT administration tools.
• Familiarity with ticketing systems or help desk workflows.
• Interest in systems development, automation, or business applications.
• Prior internship, coursework, or lab experience in IT or technology support.

Responsibilities

• Provision, configure, and deploy laptops, peripherals, and workstations for new hires and existing employees.
• Assist with user and device management in Microsoft Entra ID (Azure AD) and Microsoft Intune.
• Support hardware lifecycle management, including inventory tracking, procurement assistance, and device refreshes.
• Help administer office technology, shared equipment, and physical IT infrastructure.
• Provide first-level support for basic technical issues, including troubleshooting hardware, software, and access-related requests.
• Triage and route help desk tickets to appropriate IT team members as needed.
• Assist with documentation of common IT issues and support procedures.
• Collaborate with the Development Intern and Development Team on cross-functional initiatives to ensure continuity of work and operational flexibility.
• Support tasks related to system and workflow documentation.
• Assist with technical projects, which may include exposure to: API integration or construction Workflow design and documentation Database design concepts UI/UX design support Low-code or no-code development tools

Benefits

• Paid internship opportunity.
• Hybrid work schedule (Leesburg, VA).
• Hands-on experience in enterprise IT and business systems.
• Mentorship and exposure to cross-functional technology teams.
• Opportunity to build foundational skills for a career in IT, systems administration, or development.

What This Job Offers

• Career Level: Intern