Assist with help desk calls, scheduling, and tickets. Basic end-user support to prevent customer service delays for basic technical issues. Under IT staff guidance, perform computer imaging, staging and installation. Assist in the maintenance of IT standards and documentation. Under direct supervision of a team leader, incumbents participate in an internship program in the Department of Information Technology and are given assignments at incremental levels of complexity as they gain proficiency in various functions, such as: web research, system analysis, programming, installation of software, configuration of hardware, etc. This position enables college students currently or recently enrolled in an approved program to receive technical training and gain practical experience. Does related work as required. Come work where you can make a difference everyday.
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Career Level
Intern
Education Level
Associate degree