IT Intern

UScellular, now part of T-Mobile • Cedar Falls, IA

40m

About The Position

Troubleshoot hardware and software issues for internal end-users, ensuring efficient and effective solutions.
· Set up, configure, and maintain computer systems, peripherals, and mobile devices.
· Support network maintenance, monitor network performance, and address connectivity issues.
· Help maintain IT inventory by tracking equipment and supplies.
· Contribute to IT projects, including system upgrades, installations, and documentation.
· Provide technical assistance and guidance to employees in-person and remotely.
· Complete additional tasks assigned to support the IT team.

Requirements

• Currently enrolled in an Information Technology, Computer Science, or related degree program.
• Basic understanding of operating systems and software applications.
• Familiarity with networking concepts and troubleshooting.
• Strong problem-solving skills with high attention to detail.
• Excellent communication skills and ability to work well in a team.
• Ability to manage multiple tasks and meet deadlines.

Nice To Haves

• Prior experience in IT support (academic or professional) is a plus but not required.

Responsibilities

• Troubleshoot hardware and software issues for internal end-users
• Set up, configure, and maintain computer systems, peripherals, and mobile devices
• Support network maintenance, monitor network performance, and address connectivity issues
• Maintain IT inventory by tracking equipment and supplies
• Contribute to IT projects, including system upgrades, installations, and documentation
• Provide technical assistance and guidance to employees in-person and remotely
• Complete additional tasks assigned to support the IT team

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed