IT Intern

Pisces Healthcare Solutions • Winchester, VA

1d

About The Position

General Summary
The IT Intern will support the Information Technology team with day-to-day technical support, system administration tasks, and technology projects. This internship provides exposure to a variety of IT functions including end-user support, hardware deployment, network troubleshooting, cybersecurity practices, and IT asset management.

This role is ideal for students pursuing a degree in Information Technology, Computer Science, Cybersecurity, or a related field who are looking to gain practical experience in a professional IT environment.

Requirements

• Currently pursuing a Bachelor’s degree in Information Technology, Computer Science, or related field.
• Basic understanding of computer hardware, operating systems, and networking concepts.
• Strong problem-solving and troubleshooting skills.
• Excellent communication and customer service skills.
• Ability to work independently and manage multiple tasks.

Nice To Haves

• Familiarity with Microsoft Windows, Office applications, and basic networking concepts, AI tools (Open Claw, Claude AI, Gemini 3) and programming languages (Python) preferred.
• Experience with help desk tools, device configuration, or cybersecurity concepts is a plus.

Responsibilities

• Provide technical support to employees for hardware, software, and system-related issues.
• Assist with device setup and configuration, including laptops, monitors, mobile devices, and peripherals.
• Support user account management, password resets, and system access requests.
• Help maintain IT asset inventory and documentation.
• Assist with software installations, updates, and system maintenance.
• Support troubleshooting of network connectivity and system performance issues.
• Assist with cybersecurity and compliance initiatives, including monitoring and documenting security practices.
• Help prepare equipment for new employee onboarding and workstation setup.
• Participate in IT projects and process improvement initiatives.
• Maintain confidentiality and follow all IT security policies and procedures.
• Perform other duties or special projects as assigned.

Benefits

• Hands-on experience supporting real-world IT infrastructure and systems.
• Exposure to enterprise technology environments within a growing healthcare distribution company.
• Mentorship from experienced IT professionals.
• Experience supporting technology across multiple facilities and business functions.
• Practical skills that support future careers in IT support, system administration, or cybersecurity.

What This Job Offers

• Career Level: Intern