This position is located in and will be reporting out of Columbus, OH.
Requirements
Must be enrolled at an accredited college or university.
Must have an education focus in at least one of the following areas: Engineering and Computer Science.
Must have experience with Microsoft Windows and Microsoft Office tools.
Must have strong math, science, and analytical skills.
Must work well in both team and individualized tasks.
Must possess initiative and the ability to learn quickly.
Must possess the ability to meet deadlines.
Must possess excellent organizational, written, and oral communication skills.
Must possess the ability to produce high-quality work products with attention to detail.
Nice To Haves
Student is at least entering their 3rd year of University and has a focus in Computer Engineering, Computer Science, or a related field.
Has experience using programming languages such as .Net, Angular, Python, Microsoft Power apps and Power Automate etc.
Responsibilities
Assist in data analytics efforts to identify trends and provide recommendations based on those results.
Provide support for cross-departmental and corporate initiatives.
Assist in evaluating the effectiveness of current technical processes and procedures.
Documents processes and workflows using swimlanes, builds requirements, reviews with stakeholders, and then builds applications to support the requirements and improve or automate a process.
Utilize problem-solving skills to understand process pain points and troubleshoot as challenges arise.
Actively participates in technical and business innovation efforts.
Support custom developed applications that were built using programming languages, such as PowerFX, Python, Java, etc
Develop and maintain user manuals and system documentation for developed software.
Trains end users to operate new or modified programs.
Write scripts using languages such as Microsoft Powershell to enhance functionality and/or performance of company applications as necessary.
Generate statistics and write reports or dashboards for management and/or team members on status of projects and process improvements.
May be required to learn other enterprise software applications and help with supporting and improving them. Examples could include Hyland Onbase, Microsoft Sharepoint, or others.
Must have ability to work across departments and functional teams to implement and support applications.
Participate in assigned projects according to the IT project management methodology, procedures, and processes.
Perform other duties as assigned.
Monitors field devices for outages and performs initial troubleshooting steps to diagnose and remediate remote equipment issues.
Provides network preventative maintenance services to ensure network integrity.
Assists with acquisition and deployment of hardware, software, and services.
Monitor and review system generated alerts.
Maintain equipment inventory.
Work with vendors to resolve failed hardware incidents.