IT Integration Communication Specialist III | Utility

Pinnacle West Capital Corporation•Phoenix, AZ

46d

About The Position

Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together. Summary IT Integration Communication Specialist II / III | Utility Are you ready to help build and maintain the communication systems that power reliable energy delivery? As an IT Integration Communication Specialist, you'll play a key role in ensuring the seamless installation, testing, and optimization of network and communication assets across our utility infrastructure. This role is ideal for a technical professional who enjoys working hands-on in the field, solving complex challenges, and ensuring that every system-from design to deployment-supports the reliability and performance our customers depend on. What your day would be like: Install, configure, test, and commission communication systems and technical assets that support utility operations. Identify design deficiencies and provide solutions, including redesigns and field modifications. Monitor system performance and ensure projects meet quality, safety, and operational standards. Coordinate with engineering teams and 3rd-party vendors to resolve escalated issues quickly and effectively. Document work, provide feedback on design improvements, and support continuous process enhancements. Participate in on-site testing, troubleshooting, and validation of communication integrations. Who we're looking for: Technical Expert: Strong understanding of communication infrastructure, network hardware, and field installation practices. Problem Solver: Skilled at diagnosing issues, implementing corrective actions, and optimizing system performance. Collaborative Partner: Works effectively with engineers, contractors, and vendors to achieve project goals. Detail-Oriented Professional: Committed to safety, accuracy, and compliance with utility standards. Adaptable & Resourceful: Thrives in dynamic environments and brings solutions that keep operations running smoothly.

Requirements

Equivalent to a high school diploma and experience troubleshooting and repairing metering and control systems
PLUS five (5) years related experience.
Ability to work on all types of supervisory equipment used by APS.
Understand the functionality of control schematics.
Ability to travel statewide, work outdoors, and work overtime.
Demonstrated experience in substation design concepts/practices relating to substation control and communication equipment needed to back haul substation telemetry.
A thorough understanding of protection, metering, and control concepts.
The ability to apply and solve mathematical formulas using algebra and trigonometry.
Familiarity with electronic circuit fundamentals.
Demonstrated personal computer skills including working knowledge of both hardware fundamentals and software applications.

Responsibilities

Under limited supervision, install, assemble, design repairs, adjust, test, and turn up telecommunications equipment such as wired and wireless telecommunications systems devices, microwave, IP Networks, Radio Frequency (RF) Communications systems, Voice & Data communications, VoIP, Cameras, Wi-Fi, fiber optics, WAN/FAN/LAN technologies, all of which make up the Next Generation Network.
Troubleshoots and design repairs on a wide variety of computer aided telecommunications devices such as Portable/Mobile and Radio Repeaters, radio dispatch consoles, electronic and electro-mechanical equipment, SCADA systems, Fiber, DWDM, telemetry and GPS systems, wired and wireless network equipment. Regularly use diagnostic software for localizing equipment and system problems, specialized testing equipment such as communications analyzers, digital oscilloscopes, Radio Service Monitors, digital multimeters, cable verifier, spectrum analyzers, frequency counters, RF power meters, OTDR, and DS1-DS3 testers.
Install, test, and turn up Carrier Class Digital Microwave (MW), and Radio Frequency (RF) Data Link equipment.
Operate 4X4 vehicle on primitive roads where extremes of desert heat and high-altitude snow and/or ice may be encountered.
End circuit testing and verification across multiple media platforms. IE fiber, microwave, and copper.

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