Senior | Utility

APS•Phoenix, AZ

14d•Onsite

About The Position

At APS, this role is at the core of how we deliver safe, reliable energy across Arizona. As an IT Integration Communication Specialist, you won’t just support systems—you’ll be hands-on in building, integrating, and optimizing the communication infrastructure that keeps critical utility operations running in real time. This is not a desk-based role. We’re looking for a highly skilled, field-focused technical professional who thrives in complex environments, takes ownership from day one, and has the confidence to troubleshoot, challenge designs, and drive solutions in the field. The work is visible, impactful, and essential to keeping the grid connected and operational. If you’re someone who enjoys solving real-world problems, working with advanced communication systems, and seeing the direct impact of your work—this is that opportunity.

Requirements

Technical Depth – Strong experience with communication infrastructure, network hardware, and field integration (utility, telecom, or industrial environments preferred)
Self-Starter – Takes ownership, works independently in the field, and drives work forward without waiting for direction
Critical Thinker & Problem Solver – Able to assess complex issues, troubleshoot under pressure, and implement effective solutions quickly
Confident but Curious – Comfortable making decisions in the field, while knowing when to ask the right questions to avoid risk and ensure accuracy
Strong Communicator – Able to clearly document work and communicate effectively with engineers, vendors, and cross-functional teams (both written and verbal)
Process Improvement Mindset – Continuously looks for ways to improve system performance, installation quality, and operational efficiency
Adaptable & Resilient – Thrives in dynamic, hands-on environments where priorities shift and real-time problem-solving is critical
Equivalent to a high school diploma and experience troubleshooting and repairing metering and control systems
Ability to travel statewide, work outdoors, and work overtime.
Demonstrated experience in substation design concepts/practices relating to substation control and communication equipment needed to back haul substation telemetry.
A thorough understanding of protection, metering, and control concepts.
The ability to apply and solve mathematical formulas using algebra and trigonometry.
Familiarity with electronic circuit fundamentals.
Demonstrated personal computer skills including working knowledge of both hardware fundamentals and software applications.

Responsibilities

Lead the installation, configuration, testing, and commissioning of communication systems supporting critical utility infrastructure
Diagnose and resolve complex field issues—identifying root causes and implementing real-time solutions to keep systems operational
Evaluate designs in the field, identify gaps or deficiencies, and recommend practical redesigns or modifications
Partner with engineering teams and vendors to resolve escalations quickly—acting as the technical expert on-site
Monitor system performance and ensure all work meets strict safety, quality, and operational standards
Drive process improvements by providing feedback on system design, installation methods, and integration practices
Perform hands-on testing, troubleshooting, and validation of network and communication integrations in live environments
Under direct supervision, install, assemble, design repairs, adjust, test, and turn up telecommunications equipment such as wired and wireless telecommunications systems devices, microwave, IP Networks, Radio Frequency (RF) Communications systems, Voice & Data communications, VoIP, Cameras, Wi-Fi, fiber optics, WAN/FAN/LAN technologies, all of which make up the Next Generation Network.
Troubleshoots and design repairs on a wide variety of computer aided telecommunications devices such as Portable/Mobile and Radio Repeaters, radio dispatch consoles, electronic and electro-mechanical equipment, SCADA systems, Fiber, DWDM, telemetry and GPS systems, wired and wireless network equipment. Regularly use diagnostic software for localizing equipment and system problems, specialized testing equipment such as communications analyzers, digital oscilloscopes, Radio Service Monitors, digital multimeters, cable verifier, spectrum analyzers, frequency counters, RF power meters, OTDR, and DS1-DS3 testers.
Install, test, and turn up Carrier Class Digital Microwave (MW), and Radio Frequency (RF) Data Link equipment.
Operate 4X4 vehicle on primitive roads where extremes of desert heat and high-altitude snow and/or ice may be encountered.
End End circuit testing and verification across multiple media platforms. IE fiber, microwave, and copper.