IT Infrastructure Specialist

Systimmune • Redmond, WA

3d • $70,000 - $100,000

About The Position

SystImmune is a leading and well-funded clinical-stage biopharmaceutical company located in Redmond, WA and Princeton, NJ. It specializes in developing innovative cancer treatments using its established drug development platforms, focusing on bi-specific, multi-specific antibodies, and antibody-drug conjugates (ADCs). SystImmune has multiple assets in various stages of clinical trials for solid tumor and hematologic indications. Alongside ongoing clinical trials. SystImmune has a robust preclinical pipeline of potential cancer therapeutics in the discover and IND-enabling stages, representing cutting-edge biologics development. We offer an opportunity for you to learn and grow while making significant contributions to the company's success.

We are seeking a knowledgeable and hands-on IT Infrastructure Specialist to join our growing IT team. This role handles advanced troubleshooting, infrastructure maintenance, and support for servers, networks, storage, and lab equipment. You will work closely with the Lead IT engineer to ensure stable, secure, and efficient operation of our technology systems while assisting with upgrades and special projects. The ideal candidate is a problem-solver with experience across a broad range of IT systems and the ability to step in where Tier 1, Tier 2, and Tier 3 support ends.

This position can be at our Redmond, WA or Princeton, NJ location.

Requirements

• Bachelor’s degree in information technology, Information Management Systems, or related field required.
• Minimum of 3 years of hands-on IT experience, including server administration, networking, and end-user support.
• At least 2 years working with virtualization platforms and enterprise-grade networking equipment.
• Strong knowledge of networking fundamentals including VLANs, IP addressing, and firewall concepts.
• Strong troubleshooting skills and ability to work independently on assigned tasks.
• Excellent documentation and communication abilities.

Nice To Haves

• Prior experience supporting laboratory IT systems or regulated environments is a plus.
• Experience with the following technologies is strongly preferred:
• Windows Server 2012-2022, Ubuntu, RedHat, Debian, VMware ESXi, Hyper-V, Dell Hypervisors, Dell EMC NAS, Synology NAS, Dell iDRAC, Palo Alto firewalls, Cisco switches, Unifi networking gear, Meraki networking gear, Veeam, Datto RMM, GoToAssist, TeamViewer, JIRA Service Management.
• Lab IT experience is a plus: Waters UNIFI, Waters Connect and Empower, LIMS platforms, Dassault Systemes, Dotmatics, Tableau Server.
• Additional skills is a plus: HTML, CSS, JavaScript, PHP, SQL

Responsibilities

• Server Administration:
• Manage windows Server environments (2012-2022) and multiple Linux distribution (Ubuntu, RedHat, Debian).
• Support virtualization platforms including VMware ESXi and Microsoft Hyper-V.
• Perform systems updates, patching, monitoring, and basic performance tuning.
• Network & Security:
• Assist in managing Palo Alto firewalls, Cisco switches, Unifi, and Meraki networking gear.
• Configure and troubleshoot VLANs and basic routing.
• Deploy and maintain antivirus platforms and apply security patches.
• Storage and Backup:
• Maintain Dell EMC storage arrays and Synology NAS devices.
• Perform backup and restore operations utilizing Veaam, including regular test recoveries.
• End-User & Lab Support:
• Provide Tier 3 escalation support for servers, client devices, and laboratory instrument computers.
• Collaborate with lab staff to ensure stable operation of scientific instruments and associated software.
• Tools & Ticking:
• Use JIRA Service Management for ticket tracking and documentation.
• Monitor systems using Datto RMM and provide remote support utilizing multiple RMM tools including GoToAssist and TeamViewer.
• Legacy Systems
• Support critical legacy systems while assisting in upgrade/migration projects.

Benefits

• SystImmune offers a comprehensive benefits package including: 100% paid employee premiums for medical/dental/vision, also STD, LTD, a 401(k) plan with a 50% company match of up to 3% and a vesting schedule of only 5 years, 15 PTO days per year, sick leave, plus 11 paid holidays and MORE.
• We offer an opportunity for you to learn and grow while making significant contributions to the company’s success.
• SystImmune is an Equal Opportunity Employer. We welcome diverse talent and encourage all qualified applicants to apply.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees