IT Infrastructure Operations Engineer, Full Time
About The Position
Under the supervision of the IT Infrastructure Operations Manager, the IT Infrastructure Operations Engineer manages all physical and virtual servers as well as voice and data communications at the College. The Infrastructure Operations Engineer will elevate the college's network security to new heights through expert planning and maintenance, partner with the CISO to ensure seamless compliance with the latest security standards, offer unparalleled technical assistance and consulting to resolve even the most complex of problems, and lead the charge in managing essential network services like DHCP, DNS, and WINS. Join a dynamic and talented team of IT professionals at Illinois Valley Community College (IVCC) as an IT Infrastructure Operations Engineer! In this exciting role at IVCC, which is comparable to a Network/Server Administrator, the selected candidate will play an integral part in delivering world-class support and services to our educational environment. In this role, an individual will have the opportunity to expand their technical skills, while also making a real difference in the lives of our staff and students. As a key member of our customer-centric support team, the IT Infrastructure Operations Engineer is responsible for ensuring the smooth operation of our network and servers, and providing expert-level troubleshooting support to our staff. With a focus on ITIL standards and industry best practices, the selected candidate will have the chance to work on cutting-edge technologies and help secure our environment. In addition to these technical responsibilities, there is an opportunity to make an impact by providing end-user support and assisting with projects and application troubleshooting. The IT Infrastructure Operations Engineer may also be called upon to teach and mentor other IT team members. Don't miss this opportunity to join a team of dedicated IT professionals, work on challenging projects, and make a difference at IVCC.
Requirements
- Bachelor's Degree in a computer-related field or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired
- expertise in Local and Wide Area Networking and Data Communications
- in-depth understanding of Microsoft Operating Systems
- proven problem-solving skills with adaptability to dynamic situations
- outstanding customer service skills
- proficient in technical documentation
- strong interpersonal, oral and written communication skills
- self-driven and detail-oriented with excellent organizational skills
- ability to manage multiple priorities concurrently required
Responsibilities
- managing all physical and virtual servers
- managing voice and data communications
- elevate the college's network security
- expert planning and maintenance
- partner with the CISO to ensure seamless compliance with the latest security standards
- offer unparalleled technical assistance and consulting to resolve even the most complex of problems
- lead the charge in managing essential network services like DHCP, DNS, and WINS
- ensuring the smooth operation of our network and servers
- providing expert-level troubleshooting support to our staff
- providing end-user support
- assisting with projects and application troubleshooting
- teach and mentor other IT team members
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Religious, Grantmaking, Civic, Professional, and Similar Organizations
Number of Employees
251-500 employees
