IT Infrastructure Engineer

Kobre & Kim•New York City, NY

6d•$140,000 - $180,000•Hybrid

About The Position

The IT Infrastructure Engineer will support Kobre & Kim’s global IT systems, ensuring 24/7/365 availability across the firm’s 15 global offices. This includes managing, implementing, administering, and supporting the firm’s core infrastructure, such as server/network rooms, Windows servers, ESX hosts, Cisco switches, and Azure cloud services. Strong interpersonal and communication skills are essential, as this role involves close collaboration with the Business Applications team, Information Security team, IT Service Desk, and external vendors.

Requirements

10+ years of experience in Systems Administration.
Strong expertise in Microsoft core technologies: Windows Server OS, Active Directory/Entra ID, Exchange, Intune, and Azure Cloud.
Proficiency in PowerShell scripting for automation and operational efficiency.
Experience with VMware ESX hosts, Citrix, and Cisco networking is a plus.

Nice To Haves

Microsoft certifications such as MCSA or Azure Administrator.
Strong understanding of infrastructure architecture, including hardware, networking, security, data protection, high availability, alerting, and patching.
Experience with hybrid cloud environments (especially Azure).
Solid knowledge of data center network topologies (Cisco switches/firewalls) and architectures, both Layer 2 and Layer 3.
Excellent presentation, communication, and influencing skills.
Proven ability to prioritize work, create project plans/roadmaps, and drive initiatives to completion.
Strong business acumen, analytical thinking, and organizational skills.
Strategic and data-driven problem solver.
Self-motivated, proactive, and capable of independently managing end-to-end project execution.
Experience working in fast-paced, global IT support environments.

Responsibilities

Design, develop, and implement all system administration tasks.
Support Windows Server environments (2022/2019/2016), VMware, and other infrastructure technologies such as Active Directory, Exchange, File Servers, Office 365, Azure Files, etc.
Build servers and install/support applications in alignment with organizational requirements and best practices.
Support technologies including Intune, Azure cloud, Citrix, ESX hosts, and Cisco networking.
Define and enforce user account permissions and access control policies to maintain security and compliance, including procedures for account creation, modification, deletion, and group management.
Collaborate with the Information Security team to implement and maintain security controls that protect systems, networks, and data from unauthorized access, malware, and other threats. This includes configuring firewalls, antivirus software, and intrusion detection systems, and monitoring logs and alerts.
Implement and maintain robust backup and disaster recovery solutions to ensure data integrity and business continuity in the event of failure or disaster.
Monitor system performance and availability of applications, databases, and servers; proactively identify and resolve issues to ensure optimal uptime and functionality.
Work with Managed Services Providers, the Security Team, and the Business Applications Team to apply patches, updates, and security fixes across systems. Test updates in controlled environments before production rollout.
Diagnose and resolve hardware/software issues and user support requests. Troubleshoot errors, performance issues, and connectivity problems to minimize downtime and maximize productivity.
Maintain detailed documentation of system configurations, procedures, and troubleshooting guides for reference, disaster recovery, and knowledge sharing within IT.
Provide 24/7 support, including off-hours and weekend availability as needed.
Ability to travel up to 30%, based on project and business requirements.