IT Infrastructure COE Head

Lonza•Greenwood, SC

About The Position

IT - Infrastructure COE Head Today, Lonza is a global leader in life sciences operating across five continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, developing solutions that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.

Requirements

Bachelor’s Degree in Information Technology
IT-Infrastructure - Highly Experienced 10+ years
IT Security - Advanced Level 5-10 years
Cloud Computing - Highly Experienced - 10+ years
Responsible for 5-7 direct and 20-40 indirect reports
Oversee/collaborate with 100-200 strong partner(s) teams

Nice To Haves

Preferred Master's degree in Information Technology

Responsibilities

Manage a state-of-the-art and robust IT Infrastructure.
Define, develop and standardize data center and network services together with Enterprise Architecture.
Achieve a cost optimized, flexible and agile IT infrastructure that is strongly aligned with the business needs by leveraging new technologies.
Manage outsourced commodity IT-Infrastructure services for Networks and Data Centers and strongly manage the outsourced providers.
Lead the global IT Infrastructure Team.
Responsible for all staff related activities such as performance qualification, salary review, staff development replacement and recruitment.
Coach the team members on a day-to-day basis.
Set overall vision and strategy for the delivery of IT operations in terms of data center, network, and disaster recovery.
Establish and enforce IT infrastructure standards, procedures and methods, assess and approve IT infrastructure vendors.
Oversee departmental finances, including budgeting and forecasting.
Ensure tactical capacity planning.
Coach the supervised team on a regular basis.
Responsible for staff related activities such as recruitment, development, replacement, performance qualification and salary review.
Monitor and continuously improve the performance of the assigned teams.
Manage contract negotiations with external infrastructure providers in collaboration with procurement and the IT Vendor Management team.
Define and monitor service level agreements such as service availability and system performance.
Perform level 3 troubleshooting and lead complex problem-solving efforts involving outside vendors and other support personnel from the organization.
Ensure comprehensive disaster recovery architecture is maintained.
Develop procedures to maintain security and protect systems from unauthorized use, acts of nature and user abuse – together with the IT security team.
Lead global, strategic technology initiatives, recommend and plan upgrades, enable innovation and leverage IT trends.
Contribute to the overall development and continuous improvement of the IT strategy, organization, framework, processes and tools as member of the global IT leadership team.