IT Infrastructure and Data Center Manager

SailPoint•Austin, TX

31d

About The Position

Our information technology team is the foundation behind every endeavor at SailPoint. They ensure that all of our orgs are able to execute, connect and innovate in a secure environment through duties such as supporting network databases and systems, updating system hardware and software, troubleshooting for system errors, and assisting team members in supporting all data security and optimization. We are seeking a highly skilled and hands-on IT Infrastructure and Data Center Manager to lead and oversee the planning, implementation, and maintenance of our IT infrastructure and data center operations. This role is critical to ensuring the stability, security, and scalability of the organization’s IT environment, including servers, storage, networking, cloud services, and disaster recovery systems.

Requirements

Education: Bachelor’s degree in Computer Science, Information Technology, or related field (Master’s preferred).
Relevant certifications (e.g., ITIL, Cisco, Microsoft, VMware, AWS/Azure) are a plus.
Experience: 7 or more years of experience as an IT Systems Engineer in a global enterprise environment
3 or more years of experience in a technical or people leadership role in a global enterprise environment
Experience with international compliance frameworks such as ISO 27001, SOC Type 2, SOX, FedRAMP, IRAP, C5, and Cyber Essentials.
Proven experience managing data centers and critical infrastructure systems.
Technical Skills: Deep knowledge of networking, server architecture, virtualization (VMware/Hyper-V), and storage technologies.
Familiarity with cloud infrastructure and migration strategies.
Experience with monitoring tools, automation scripts, and infrastructure-as-code (IaC) is a plus.
Strong scripting and automation development skills
Deep experience with vulnerability management
Expertise in Windows and Linux server administration
Expertise with VMWare virtualization and automation (vCenter, vSphere, Aria Automation, etc.)
Expertise with Microsoft 365 administration, including Entra ID, Exchange Online, and Teams
Expertise in configuration management tools such as Intune, SCCM, Ansible, Tanium, etc.
Strong knowledge of networking principles and protocols
Experience with datacenter server and storage technologies
Soft Skills: Strong leadership and communication abilities.
Excellent problem-solving and decision-making skills.
Ability to manage multiple priorities and work under pressure.

Responsibilities

Infrastructure Management: Design, implement, and maintain robust IT infrastructure strategies and architectures.
Manage enterprise-level hardware and software systems, including servers, storage, and network devices.
Monitor system performance, availability, and capacity planning to ensure uptime and scalability.
Data Center Operations: Oversee the day-to-day operations of data center facilities (on-premise and/or co-located).
Ensure efficient power usage, cooling, and space management in compliance with industry standards.
Manage vendor relationships and service contracts related to data center hardware, hosting, and facilities.
Leadership & Team Management: Lead and mentor a team of infrastructure engineers and support technicians.
Manage project timelines, deliverables, and resource allocation.
Establish and enforce operational policies and procedures.
Security & Compliance: Implement and enforce data security, backup, and disaster recovery procedures.
Ensure compliance with internal policies, external regulations (e.g., SOC Type 2, SOX & ISO, IRAP, and audit requirements.)
Coordinate vulnerability assessments and remediation efforts.
Cloud and Hybrid Environments: Support integration and management of cloud-based infrastructure (e.g., AWS, Azure, Google Cloud).
Drive hybrid cloud strategies aligned with organizational goals.
Budgeting & Reporting: Develop and manage budgets related to infrastructure and data center operations.
Provide regular reporting on infrastructure performance, risks, and strategic initiatives to senior leadership.

Benefits

Health and wellness coverage: Medical, dental, and vision insurance
Disability coverage: Short-term and long-term disability
Life protection: Life insurance and Accidental Death & Dismemberment (AD&D)
Additional life coverage options: Supplemental life insurance for employees, spouses, and children
Flexible spending accounts for health care, and dependent care; limited purpose flexible spending account
Financial security: 401(k) Savings and Investment Plan with company matching
Time off benefits: Flexible vacation policy
Holidays: 8 paid holidays annually
Sick leave
Parental support: Paid parental leave
Employee Assistance Program (EAP) and Care Counselors
Voluntary benefits: Legal Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance options
Health Savings Account (HSA) with employer contribution