IT Help Desk Specialist and Invoice Administrator

Comfort Windows • Syracuse, NY

1d

About The Position

Are you a tech-savvy multitasker who enjoys keeping things running smoothly? We’re looking for an
IT Help Desk Specialist and Invoice Administrator
to join our team and play a key role in both our technology operations and invoice processing. In this unique hybrid role, you’ll ensure our systems are running efficiently while keeping billing and invoicing accurate and timely. This is a great opportunity to grow your skills, make an impact, and be a go-to problem solver in a dynamic environment.

Requirements

• Some experience or coursework in IT support, technical troubleshooting, or a related field.
• Basic familiarity with invoicing, accounts receivable, or financial record-keeping.
• Strong attention to detail and good organizational habits.
• Ability to handle multiple tasks and priorities with focus and reliability.
• Clear communication skills, both written and verbal.
• Comfortable using common software programs such as Microsoft Office, accounting or invoicing tools, and basic network applications.

Responsibilities

• Assist with IT support tasks, helping with basic hardware, software, and network issues.
• Help set up systems, perform simple upgrades, and support routine maintenance.
• Support invoicing and billing processes, including preparing and sending invoices, tracking payments, and flagging discrepancies.
• Keep accurate records of IT and financial activities.
• Work with team members across departments to support technology needs and ensure billing is accurate.
• Look for ways to make IT and billing tasks more efficient.
• Help introduce new tools or systems that make day-to-day processes easier.

Benefits

• A unique position where you can leverage both your technical and financial skills.
• Opportunities to grow and learn in a supportive, fast-paced environment.
• The chance to make a real impact on our day-to-day operations.
• Collaborative team culture that values initiative and problem-solving.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees