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The IT Help Desk Analyst at Cyber Guardian Consulting Group is responsible for providing first-level support to end-users for various technical issues, including software, hardware, and network problems. This role is crucial in ensuring that the company's IT infrastructure runs smoothly and efficiently, contributing to the overall productivity and security of the organization. The position offers a dynamic work environment with a focus on innovation and employee engagement, reflecting the company's commitment to exceptional service and growth in the cybersecurity sector.