IT Generalist-Temporary

Harrison County Community Hospital District•Bethany, MO

5d•Onsite

About The Position

The Temporary IT Generalist plays a key role in supporting the setup, configuration, and successful go‑live of a new hospital facility. This position assists with deploying hardware, configuring workstations and devices, validating user access, and providing direct hands-on support to clinical and administrative staff during facility build-out and activation. The ideal candidate is adaptable, detail-oriented, and comfortable working in a fast-paced healthcare environment where professionalism, reliability, and patient privacy are essential.

Requirements

General IT support skills, including desktop support or help desk experience
Working knowledge of Windows operating systems, basic networking, and common peripherals
Strong customer service and communication skills
Ability to follow technical instructions and healthcare IT procedures
Professional demeanor appropriate for clinical environments
Ability to lift up to 50 lbs and perform physical setup of equipment
Education: High school diploma or equivalent required
Coursework or certification in information technology preferred
Experience: Prior IT support experience required (desktop support, help desk, or IT technician role)
Experience supporting hospital or clinical IT environments preferred

Nice To Haves

IT certifications such as CompTIA A+ or Network+ preferred

Responsibilities

Facility Setup & Deployment Assist with IT setup for a new hospital facility, including configuration and installation of: – Workstations, laptops, printers, and peripherals – Mobile carts, thin clients, and shared clinical devices – Network-connected equipment in clinical and administrative areas
Perform workstation imaging, software configuration, and hardware deployment
Assist with user account setup, device enrollment, and access validation
Coordinate installation activities with IT teams, Facilities, vendors, and clinical staff
Support equipment and system testing to ensure readiness prior to go‑live User Support & Operations
Provide on-site, at-the-elbow technical support for clinical and administrative users
Troubleshoot basic hardware, software, printing, and connectivity issues
Respond promptly and professionally to IT support requests
Document issues, resolutions, and equipment assignments as required
Escalate advanced or complex issues to senior IT staff or specialized support teams Compliance & Professional Standards
Adhere to HIPAA, privacy, and security requirements at all times
Maintain confidentiality of patient and organizational information
Follow hospital safety, infection control, and access procedures
Wear proper identification and follow escort requirements while in restricted areas