It Field Technician

TEKsystems•Wichita, KS

2d•$20 - $30•Onsite

About The Position

The IT Field Technician is responsible for providing hands-on technical support at field locations, primarily focused on installing, configuring, and supporting network and hardware infrastructure. This role requires extensive travel, work in outdoor and rugged environments, and the ability to independently perform physical and technical tasks at remote sites.

Requirements

Hands-on hardware installation experience
Rack and stack experience
VSAT installation or support experience
Strong communication, coordination, and customer service skills
Self-motivated with the ability to work independently in the field
Experience working on active field sites and construction-style environments

Nice To Haves

Troubleshooting and diagnostic experience
Structured cabling experience
Experience with the following technologies is strongly preferred but not all are required: Cisco and/or Aruba networking equipment VSAT systems Ubiquiti radios Microsoft SCCM and Intune Citrix (Workspace, Published Applications, and Virtual Desktops) Mobile device support (iOS enrollment, application deployment, OS updates) Active Directory (basic EUC concepts, user and computer object management) Group Policy (basic understanding) LAN/WAN networking concepts
Strong desktop support and software troubleshooting skills
Windows 10 and Windows 11 installation, upgrades, and feature updates
Microsoft Office application installation and troubleshooting
Hardware installation and break/fix support
General understanding of network communications and infrastructure

Responsibilities

Install and configure routers and networking equipment at field locations, including deployments behind VSAT systems
Perform rack-and-stack of data center and field equipment, including DC gear
Install, splice, and connect network cabling (Cat5, Cat6, fiber, and related media)
Deploy and support VSAT and wireless radio solutions
Configure and connect UPS systems and related power equipment
Perform basic troubleshooting of hardware, cabling, and network connectivity issues
Coordinate effectively with internal teams and external partners during installations and service calls
Maintain clear documentation and communicate status updates to stakeholders
Adhere to safety requirements, including the use of FR boots, safety glasses, and other required PPE
Work outdoors and on-site in varying weather and environmental conditions on a daily basis
Travel extensively to support field installations and maintenance activities