IT Field Technician – Reno Market

TEKsystems•Reno, NV

7d•$23 - $23•Onsite

About The Position

Ready to accelerate your IT career? This role is an excellent career‑building opportunity for technicians who enjoy break/fix troubleshooting, working hands‑on with hardware, and supporting network‑connected systems. If you have some professional IT experience and want a position that rapidly expands your skill set, this role offers unmatched exposure to field service work across hospitals, universities, and clinical training environments. Our client is seeking a technically capable IT professional to support patient simulation systems throughout the Reno market. These simulators are used for cutting‑edge medical training, and you will be responsible for installing, maintaining, and troubleshooting them for healthcare and academic customers. Travel Expectations (Monday–Friday Required) This position requires full travel availability Monday through Friday every week. All travel expenses are covered. You can expect to drive up to five hours within your region, with mileage reimbursed after the 30th mile. Hotels are provided for long‑distance trips, and flights are arranged for travel over five hours. While most travel is local and you will be home most evenings, you must remain open to both driving and flying any weekday. Weekends are always at home. A 13‑week, fully paid training program (classroom + field shadowing) is required and involves Monday–Friday out‑of‑state travel. All expenses are paid throughout training and ongoing. Why This Role Fits Experienced Early‑Career IT Professionals Ideal for technicians with 1+ years of IT support, field tech, or help desk experience Strong hands‑on exposure to hardware, software, and networking fundamentals Experience in real‑world enterprise environments Paid 13‑week training builds advanced troubleshooting and field service skills Clear pathway toward desktop support, field services, system administration, or networking roles Additional Details Simulators run on Windows 11 and integrate with customer networks 13‑week paid training with required travel All expenses covered Mileage reimbursement begins at mile 31 $65/day per diem for food when traveling Paid for travel time after the first hour Minimum of 5 hours paid per day; over 5.5 hours paid as 8 hours Open to candidates with early‑career IT experience through mid‑level

Requirements

Some professional IT experience is required (help desk, desktop support, field tech, etc.)
Understanding of TCP/IP, DHCP, and basic IP networking
Experience working with Windows 11
Full weekday travel flexibility (Monday–Friday availability is mandatory)
Excellent customer service and communication skills
Reliable transportation
Must be fully available — this role is not compatible with attending classes or weekly recurring commitments
Completion of an IKM assessment (similar to CompTIA A+) is required

Nice To Haves

Electronics aptitude is a plus

Responsibilities

Install, maintain, and troubleshoot patient simulator systems
Conduct preventive maintenance and ensure all equipment is fully functional
Provide excellent customer service at hospitals, universities, and clinical facilities
Support Windows 11–based devices and network-connected systems
Work independently while traveling between customer sites