IT Field Services Engineer - Boston

Skanska USA•Boston, MA

About The Position

Skanska is searching for a dynamic Field Service Engineer. This is a great opportunity to start a career with a company that builds things that matter and values its team. We are proud to share our culture of diversity and inclusion. Our work makes a clear contribution to society and the environment around us. We build in many different verticals. Whether we are building schools to provide inspiring spaces for learning, roads to connect communities or hospitals to care for patients, it all contributes to our purpose – we build for a better society. Skanska's values —Be Better Together, Act Ethically and Transparently, Commit to Customer and Care for Life—are deeply engrained in how we work, which is why our values support and drive our D&I efforts. The Field Service Engineer will provide technical support to assist group computer system users. Answer questions or resolve computer problems for clients in person, via telephone or from remote location. May provide assistance concerning the use of computer hardware and software, including printing, installation, office productivity, electronic mail, and operating systems. They will be responsible for assigned jobsite mobilization and demobilization as assigned by the Regional Manager in their region. All of these responsibilities will need to be performed in a highly professional manner.

Requirements

2+ years technical support experience troubleshooting, diagnosing, and repairing PCs, Printers and Peripherals
Experience troubleshooting Microsoft Windows 10 and Microsoft O365 Products.
Proven ability to understand technology processes and tools and utilize them to improve on all our technology efforts
Proven ability to manage several tasks simultaneously.
Valid driver's license and access to a personal vehicle for frequent business travel within assigned geographic market. Selected candidate is responsible for all vehicle registration, insurance, and maintenance requirements; the Company will provide mileage reimbursement.
Currently, the company is not considering applicants for this position who now or in the future require employment sponsorship by the company.

Nice To Haves

Working Knowledge of Microsoft Server 2012 and 2016 a plus

Responsibilities

Provide technical support to assist group computer system users
Answer questions or resolve computer problems for clients in person, via telephone or from remote location
Provide assistance concerning the use of computer hardware and software, including printing, installation, office productivity, electronic mail, and operating systems
Responsible for assigned jobsite mobilization and demobilization as assigned by the Regional Manager in their region

Benefits

We believe that Benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options (including medical, dental, and vision insurance plans), expert guidance, and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially, and emotionally through the big milestones and in your everyday life.
Competitive base salary, excellent bonus program, 401k, & Employee ownership program.

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