IT Field Network Technician

Primoris Usa•Houston, TX

17h•Hybrid

About The Position

The IT Field Network Technician will lead the planning and onsite installation, repair, and support of the IT server, network and security systems, and low-voltage cabling. Engage with business stakeholders, vendors, and across multiple IT teams. They will establish, maintain, and retire IT facilities in the successful and on-time delivery to internal customers and projects. This position will be hybrid with travel to project locations.

Requirements

High School Diploma or Equivalent required.
2-5 years of IT Support experience with a positive track record of customer satisfaction.
Must have a working knowledge of PC and MS Office products.
Must have basic knowledge of data communications, wired and wireless networking and computer networking principles, such as TCP/IP, DNS, DHCP, VLANs, LAN/WAN networking and network security.
Proficient in utilizing technical tools such as cable testers and fiber testers preferred.
Ability to travel 60% to 75% of the time.
Ability to work after-hours/weekends & on-call as needed.
Motivated to learn and grow their IT skills.
Ability to communicate across multiple teams and clearly articulate requirements and business needs.
Diligence and commitment to ensure successful implementation and delivery to the customer.
Good oral and written communications skills.
Strong troubleshooting and critical thinking skills.
Motivated individual who wants to integrate with multiple teams to complete initiatives.
Familiarity with general work safety practices, around office and field construction sites.
Valid driver’s license and the ability to fly and drive long distances on and off road.
Ability to work under deadline pressure with several responsibilities at the same time.
Proven organizational skills.
Experience working within a team, knowing when to ask for help, and handling diverse personalities.
Ability to work in remote and challenging locations, but not limited to rooftops, construction trailers and across all types of geographic locations.
Must be able to safely lift or move heavy objects up to 60lbs, occasionally move 100lbs and climb ladders.

Nice To Haves

1-2 years of experience with structured cabling and cable management, not limited to aerial, buried and underground wiring.
1-2 years of installation and troubleshooting experience with IT systems/network equipment.
Experience with cellular data communications and cellular signal booster installation.
Experience working with HPE Aruba, Cisco Meraki, Dell Networking.
Structured cabling and network certifications (BICSI, CCNA, NETWORK+).
Experience deploying burglar alarm, networked security cameras/recorders.
Experience with Access Control Systems (Kantech Entrapass).

Responsibilities

Install and troubleshoot IT server, security and network systems and low-voltage and structured cabling.
Assist in the configuration of network LAN/WAN and Infrastructure equipment.
Serve as the primary point of contact for assigned projects and coordinate supporting activities across multiple teams.
Understanding customer issues, determining root causes, researching solutions, and ensuring appropriate resolution is provided in timely manner.
Perform maintenance related to IT facilities and networks across all company locations traveling across the United States and Canada.
Maintain and complete accurate installation, inventory, and documentation.
Participate in on-call rotation for network monitoring and escalations.