IT EPIC Digital Training Specialist

Hackensack Meridian Health•Edison, NJ

5d•Hybrid

About The Position

Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. The IT EPIC Digital Specialist reports to the Information Technology (IT) Training Director and is responsible for designing, developing, and maintaining engaging and effective e-learning courses and materials for the EPIC training team at Hackensack Meridian Health (HMH). Serves as a Learning Management System (LMS) subject matter expert, providing LMS administration support to the network. This is a hybrid position, one day a week onsite in Edison, NJ. Candidates must have experience with e-learnings, Epic, and Learning Management Systems(LMS) in a healthcare environment.

Requirements

Associate's degree, preferably in Instructional Design, Educational Technology, or a related field.
Minimum of 2 years of experience in developing e-learning courses using authoring tools such as Articulate Storyline, Adobe Captivate, or Rise 360.
Strong understanding of instructional design principles, adult learning theories, and multimedia development tools.
Proven experience with Learning Management Systems (LMS) administration and the Sharable Content Object Reference Model (SCORM) compliance.
E-learning course development experience with Adobe Captivate.
Strong analytical, problem-solving, and prioritization skills, with a passion for creating innovative learning experiences.
Excellent customer service presence.
Demonstrated proficiency with the Google Suite of Applications, particularly Google Sheets.
Excellent written and verbal communication skills.
Ability to work independently and as part of a team.

Nice To Haves

Bachelor's degree in Instructional Design, Educational Technology, or a related field.
Previous experience as an e-learning developer, learning and development specialist, or digital content specialist for human resources and/or EPIC training teams, or in a healthcare setting.
Experience utilizing SuccessFactors and/or Workday Learning Management Systems.
Experience implementing video editing software (e.g., Adobe Premiere Pro, Camtasia, Audacity), and Virtual ILT software (e.g., Adobe Connect, Zoom, WebEx).
Experience with Digital Adoption Tools
Knowledge of HTML, CSS, and JavaScript.
Experience with accessibility standards (e.g., WCAG).
Experience with xAPI and other learning technologies.
Proficiency in graphic design software (e.g., Adobe Photoshop, Illustrator) is a plus.
Excellent communication, interpersonal, and project management skills.
Strong attention to detail and commitment to quality.

Responsibilities

Collaborate with subject matter experts (SMEs) and instructional designers to analyze learning needs and develop effective e-learning solutions.
Design and develop interactive e-learning modules, videos, simulations, quizzes, and other digital learning materials.
Utilize a variety of authoring tools (e.g., Articulate Storyline, Adobe Captivate, Rise 360) to create engaging and interactive content.
Conduct quality assurance testing to ensure functionality and compatibility across different platforms and devices.
Supports LMS integration with authoring tools (e.g., Articulate Storyline, Adobe Captivate, Rise 360) and virtual ILT platforms (e.g., Adobe Connect, Zoom, WebEx )
Incorporate interactive elements such as gamification, branching scenarios, and simulations to enhance learner engagement and knowledge retention.
Collaborate with instructional designers to execute e-learning methodologies (Intake, Script Writing, Recording, Post-Production, Packaging) for EPIC training needs
Design and develop assessments to measure learning effectiveness.
Maintain and update existing e-learning courses and materials, and collaborate with other team members to ensure consistency and quality of learning materials.
Assign students to courses, and LMS support (e.g., loading, creating, modifying/removing courses, adding/removing curriculum, and end-user proficiency exams).
Creates and runs LMS training reports for projects and operational needs.
Stay up-to-date on the latest e-learning trends, technologies, and best practices.
Manage multiple projects simultaneously and meet deadlines.
Maintain accurate records of development activities and project progress.
Other duties and/or projects as assigned.
Adheres to HMH Organizational competencies and standards of behavior.