IT Engineer, Systems Engineer Collaboration/eMail

University of Maryland • College Park, MD

38d • Onsite

About The Position

This position is available within the University of Maryland’s Division of Information Technology (DIT). The position of Systems Engineer requires expertise in solution development, scripting, analysis, implementation, and operational support of the various communications technologies used within the Division of Information Technology. The Engineer will work collaboratively to provide integration services for systems such as mail relays, Cisco Email Security Appliance (ESA), Listserv, bulk mail and collaboration tools (such as Cisco Spark, Webex and others) with existing systems, such as the phone system and G Suite. Knowledge of email systems is required, as is in-depth knowledge of mail forwards, spam prevention, DMARC and data loss mitigation as well as email related network protocols (SMTP, IMAP, POP, RFC 2822, RFC 5321), UNIX, IRC tools and adeptness with authorization and authentication integrations with AD and LDAP based directory authentication protocols, SAML and CAS This position is considered essential and may be required to work at the normal work location or an alternative location during a major catastrophic event, weather emergency, or other operational emergency to help maintain the continuity of University services. Physical Demands: Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. Please note that all positions within the Division of Information Technology (DIT) have an in-person component with expected time in our College Park, MD, location per week. Telework is not a guaranteed work arrangement. Visa Sponsorship Information: DIT will not sponsor the successful candidate for work authorization in the United States now or in the future. F1 STEM OPT support is not available for this position. Required Application Materials: Resume, Cover Letter, List of References

Requirements

• Knowledge of email systems is required
• in-depth knowledge of mail forwards, spam prevention, DMARC and data loss mitigation as well as email related network protocols (SMTP, IMAP, POP, RFC 2822, RFC 5321), UNIX, IRC tools and adeptness with authorization and authentication integrations with AD and LDAP based directory authentication protocols, SAML and CAS
• Bachelor’s degree from an accredited college or university
• Three (3) years of professional information technology experience
• Knowledge of network infrastructure and network hardware
• Skill in troubleshooting
• Skill in verbal and written communication
• Skill in organization and documentation
• Strong verbal and written communication skills
• Ability to be customer service orientated
• Ability to analyze and resolve complex technical issues
• Ability to work independently and as part of a team

Responsibilities

• solution development
• scripting
• analysis
• implementation
• operational support of the various communications technologies
• provide integration services for systems such as mail relays, Cisco Email Security Appliance (ESA), Listserv, bulk mail and collaboration tools (such as Cisco Spark, Webex and others) with existing systems, such as the phone system and G Suite

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees